Associate, Settlement Services

This is a fully remote position, open to applicants in India.

📋 Description

• Engage effectively with external stakeholders such as borrowers, selling agents, lenders, and attorneys.

• Manage both inbound and outbound calls, addressing objections as they arise.

• Arrange closing schedules with buyers and lenders, coordinating with notaries.

• Prepare and reconcile HUD and CD documents in collaboration with lenders.

• Monitor closing deadlines to ensure timely execution of processes.

• Analyze title commitments and assemble closing packages.

• Review tax statements and manage tax prorations.

• Assess HOA and lien payoffs.

• Oversee disbursements and funding processes.

• Enhance the customer experience throughout the closing process.

⛳️ Requirements

• Bachelor's degree in any field.

• At least 2 years of experience in the REO settlement or Originations process.

• Comprehensive understanding of REO and the settlement function.

• Current knowledge of state-level requirements for closing transactions within the REO sector.

• Capability to manage multiple files concurrently while adhering to SLA.

• Proficiency in collaborating with cross-functional and multicultural teams.

• Skills in handling calls and objections for both inbound and outbound communications.

• Familiarity with HUD and CD preparation and balancing with lenders.

• Understanding of title commitments, closing packages, tax statement analysis, and tax proration.

• Knowledge of HOA and lien payoffs.

• Expertise in disbursements and funding processes.

🏝️ Benefits

• Competitive salary reflecting your experience and capabilities.

• Medical insurance coverage for employees and their families.

• Personal Accident Benefit.

• Life Insurance for employees.

• Wellness Programs available.

• Access to onsite doctor support.

• Services of a psychologist.

• Availability of counseling support.

• Onsite health checkup camps.

• 10 paid holidays annually.

• 26 paid days off each year.

• Engaging employee activities, including cricket/football matches and annual company celebrations.

• Office stress relief events.

• Quarterly celebrations of our core values.

• Opportunities to participate in community service initiatives, such as Habitat for Humanity.