Associate Settlement, Services

This is a fully remote position, open to applicants in India.

📋 Description

• Effectively communicate with external stakeholders such as borrowers, selling agents, lenders, and attorneys.

• Manage both inbound and outbound calls, addressing any objections that arise.

• Coordinate closing schedules with buyers and lenders, arranging for notary services.

• Prepare and balance HUD and CD documents in collaboration with lenders.

• Monitor closing deadlines to ensure timely completion of transactions.

• Review title commitments and compile closing packages.

• Analyze tax statements and prorate taxes accordingly.

• Assess HOA and lien payoffs.

• Oversee disbursements and funding processes.

• Foster a positive customer experience throughout the closing process.

⛳️ Requirements

• A degree in any field is required.

• At least 2 years of experience in the REO settlement or Originations process is necessary.

• Comprehensive understanding of REO and the settlement function is essential.

• Current knowledge of state-level requirements for closing transactions within the REO sector.

• Capability to manage multiple files simultaneously while closely adhering to SLA.

• Ability to collaborate with cross-functional and multi-cultural teams.

• Strong communication skills with external stakeholders including borrowers, selling agents, lenders, and attorneys.

• Proficient in handling calls and objections for inbound and outbound communications.

• Familiarity with the preparation and balancing of HUD and CD documents with lenders.

• Experience with reviewing title commitments and preparing closing packages.

• Understanding of tax statement reviews and tax prorations.

• Knowledge of HOA and lien payoffs.

• Expertise in handling disbursements and funding processes.

🏝️ Benefits

• Competitive salary commensurate with your experience and skills.

• Comprehensive insurance plans available.

• Medical insurance coverage for employees and their families.

• Personal Accident Benefit provided.

• Life Insurance coverage for employees.

• Wellness programs to promote health and wellbeing.

• Access to onsite doctor support.

• Psychological and counseling support available.

• Onsite health checkup camps organized regularly.

• 10 paid holidays throughout the year.

• 26 paid days off annually.

• Employee engagement activities, including offsite cricket and football games, as well as annual company celebrations.

• Office stress buster events to enhance workplace morale.

• Quarterly celebrations of our core values.

• Opportunities to participate in community service initiatives, such as Habitat for Humanity.