Associate, Retail Banking Ops – Cards Operations

This is a fully remote position, open to applicants in India.

📋 Description

• Full understanding of policies and procedures for the onboarding of both new and existing merchants in POS and E-commerce sectors.

• Ensure all necessary documents (merchant agreements, trade licenses, passport copies, ID documents, MOA, Board resolutions, etc.) required for onboarding are submitted in accordance with the checklist.

• Confirm that all documents are thoroughly completed.

• Conduct all system-related checks and negative verifications.

• Identify exceptions and obtain compliance approval when necessary.

⛳️ Requirements

• Familiarity with general banking practices coupled with solid experience in merchant onboarding procedures and local regulations.

• 1-3 years of experience in the cards domain or multi-discipline banking.

• Strong communication abilities (both written and verbal), along with effective analytical thinking and interpersonal skills.

• Proficient in MS Office tools, including MIS reporting and data analysis.

• Practical experience with any card management system.

🏝️ Benefits

• Health insurance

• Retirement plans

• Paid time off

• Flexible work arrangements

• Professional development