Associate Renewals Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist current programs to enhance company revenue and address customer-related contract challenges.

• Act as a liaison with Account Managers to proactively manage subscription opportunities and resolve issues that may affect their relationship with Workiva.

• Identify accounts that may be at risk and formulate strategies to mitigate those risks and achieve closure.

• Utilize insights gathered during the needs analysis phase to deliver a persuasive demonstration of the Workiva suite of products and services, fostering customer belief in the necessity of Workiva offerings.

• Naturally guide the renewal sales process to completion by understanding the competitive landscape and showcasing Workiva's superior value proposition.

• Review and verify installed base reports.

• Collaborate with internal teams to collect information necessary for pursuing accounts for renewal.

• Maintain robust customer relationships to facilitate business growth.

• Regularly and promptly update customer relationship management tools.

• Provide consistent and accurate forward-looking information through pipeline analysis.

• Strategically plan and execute sales actions to finalize sales and maximize profits.

• Prioritize selling activities and ensure timely follow-through.

• Maintain regular communication with a base of accounts that have the potential to increase subscriptions or XBRL services.

⛳️ Requirements

• High school/secondary school diploma.

• One year of relevant experience in SaaS sales or renewals.

• Associate’s degree.

• Basic understanding of accounting principles.

• Fundamental knowledge of the Software as a Service business model.

• Capacity to work from home and be self-motivated; capable of scheduling own appointments.

• Exceptional time management and territory management abilities.

• Force Management training is an advantage.

🏝️ Benefits

• On Target Earnings (OTE) range in the US: 76,000.00 - 114,000.00 USD annually.

• Eligible for commission based on sales performance.

• Restricted Stock Units awarded at the time of hire.

• 401(k) matching and a comprehensive employee benefits package.