Associate Relations Investigator

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Oversee and direct prompt, comprehensive investigations into reported workplace misconduct, including harassment, discrimination, retaliation, and wage and hour infractions.

• Execute impartial investigations that reach logical conclusions.

• Conduct interviews with accused parties, witnesses, and complainants.

• Evaluate witness testimonies and other evidence to establish credibility and fact-based outcomes.

• Create clear communications, documentation, and case summaries for leadership review.

• Accurately document, store, and maintain records of investigations.

• Review investigation documentation prepared by community and higher-level leaders.

• Uphold confidentiality in investigations and escalate concerns to the appropriate leadership when necessary.

• Foster professional relationships with diverse organizational stakeholders to achieve consensus on outcomes.

• Manage Integrity Line inquiries and web-based reports within the case management system.

• Utilize HRIS, timekeeping, labor management, and other HR systems to research and address allegations.

⛳️ Requirements

• A minimum of three years of experience in Human Resources, preferably in Employee Relations.

• A Bachelor's Degree in Human Resources, Business Administration, or a related field is preferred.

• Proficient understanding of key federal, state, and local labor and employment laws and regulations.

• Exceptional presentation/facilitation, analytical, interpersonal, and customer service abilities.

• Outstanding verbal and written communication skills; capable of conveying complex information in a clear and concise manner.

• Competence in balancing case investigations, management, and educational coaching.

• Ability to establish trusting relationships with associates across all levels.

• Strong critical thinking and problem-solving capabilities.

• Proficient in Microsoft Office, including Word and Excel.

• Strong organizational and multitasking skills in a dynamic environment.

• Capacity to lift up to 25 pounds.

• Availability for occasional weekend, evening, or night work as required.

• Occasional travel may be necessary.

• Must drive self (Tier 2).

• No specific certifications, licenses, or additional requirements are necessary.

🏝️ Benefits

• Medical, Dental, and Vision insurance.

• 401(k) plan.

• Associate assistance program.

• Employee discounts.

• Referral program.

• Early access to earned wages for hourly associates (excluding CA).

• Optional voluntary benefits such as ID theft protection and pet insurance.

• Paid Time Off (PTO).

• Paid holidays.

• Company-provided life insurance.

• Adoption benefits.

• Short and long-term disability coverage.

• Flexible Spending Accounts (FSA).

• Health Savings Account (HSA).

• Optional life and dependent life insurance.

• Additional voluntary benefits including accident, critical illness, and hospital indemnity insurance, as well as legal plan options.

• Tuition reimbursement.

• Advancement of naturalization fees up to $725 for eligible associates with at least one year of service.

• Opportunities for professional development.

• Ongoing health and wellness programs.

• Comprehensive training program.