Associate Product Manager

This is a fully remote position, open to applicants in Texas.

📋 Description

• Utilize AI-assisted tools on a daily basis to draft requirements, investigate edge cases, prototype concepts, and expedite validated solutions.

• Assist Senior PMs in researching customer needs, documenting requirements, and preparing product briefs.

• Identify patterns from customer feedback, support tickets, implementation insights, and field knowledge to guide prioritization.

• Collaborate with Engineering and UX to write user stories and acceptance criteria.

• Monitor feature delivery across sprints, identify blockers, coordinate with cross-functional partners, and keep stakeholders updated.

• Aid in go-to-market preparations, including internal documentation, release notes, and enablement materials.

• Analyze adoption and usage data post-launch and communicate findings to the team.

• Engage in customer calls, industry events, and internal discovery sessions.

• Report directly to the Director of Product Management.

⛳️ Requirements

• Experience in a customer-facing or operational role at AxisCare — including Customer Success, Implementation, Support, Sales, or similar.

• Genuine enthusiasm for working in an AI-driven product environment; demonstrates curiosity and a quick learning aptitude.

• Proven curiosity about software development and the decision-making process behind product development.

• Excellent written and verbal communication skills; capable of transforming customer issues into clear documentation.

• Highly organized with exceptional attention to detail and follow-through.

• Comfortable operating in situations with some ambiguity and adept at asking insightful questions.

• Familiarity with tools such as Jira, Notion, or similar platforms is advantageous.

• No formal product management experience is necessary.

• Proficiency with AI tools is essential.

• Manual dexterity is required to operate a desktop computer and peripherals.

• Ability to utilize phone, AI tools, collaboration and product management software, and email to complete job functions.

🏝️ Benefits

• Medical insurance premiums are fully covered for the employee (Medical, Dental, and Vision).

• 401K plan with competitive company matching.

• Personal time off, sick leave, and holidays.

• Company-provided laptop and necessary computer equipment.

• Travel requirements of up to 10%.