Associate Manager – Strategy & Operations

This is a fully remote position, open to applicants in California, +4 more states.

📋 Description

• Take ownership of a portfolio of Digital Ordering products from inception to completion

• Establish product strategy, objectives, KPIs, and investment priorities

• Develop business cases, financial models, and operational plans to support launch and growth

• Collaborate cross-functionally with Product, Engineering, Analytics, Implementation, Sales, Marketing, and Support teams

• Ensure timely launches and create feedback mechanisms for subsequent product development

• Evaluate complex data and gather merchant/frontline insights to inform strategic choices

• Create and implement zero-to-one tests and pilot AI-driven tools

• Construct demos, prototype agents, and set up internal tools

• Conduct merchant discovery interviews and consolidate feedback

• Shape product roadmaps and prioritize go-to-market strategies

• Develop replicable frameworks, processes, enablement, and scalable best practices

• Drive product growth and facilitate DoorDash's transition into a premier B2B SaaS provider

⛳️ Requirements

• 4–7 years of experience in strategy, operations, consulting, product management, or entrepreneurial roles

• Proven track record of taking a product or concept from idea to launch and scaling

• Experience in leading cross-functional teams without a fully defined brief

• Ability to make informed decisions on product direction and prioritize critical business needs

• Skill in developing and implementing strategies to achieve business results

• Strong analytical skills with the ability to translate large data sets into actionable insights

• Proficiency in SQL is preferred

• Capability to lead and influence teams in Product, Engineering, Data Science, Sales, and Marketing without direct authority

• Experience in setting goals and OKRs, along with accountability for outcomes

• Strong executive presence and outstanding communication skills

• Ability to adjust messaging for various audiences, including sales representatives, executives, and merchants

• Experience collaborating closely with Sales or frontline teams

• Background in piloting or building with AI tools in real-world applications

• Entrepreneurial mindset and capability to independently identify and solve problems

• Bachelor's degree is required

🏝️ Benefits

• Equity grants

• 401(k) plan with employer matching

• 16 weeks of paid parental leave

• Wellness benefits

• Commuter benefits match

• Paid time off

• Paid sick leave

• Medical benefits

• Dental benefits

• Vision benefits

• 11 paid holidays

• Disability insurance

• Basic life insurance

• Family-forming assistance

• Mental health program

• Flexible paid time off/vacation for salaried positions

• 80 hours of paid sick time annually for salaried positions

• Wellness expense reimbursement

• Accommodation support