Associate Manager, Regional Business – Operations Support

This is a fully remote position, open to applicants in Australia.

📋 Description

• Deliver regional enablement and business operations assistance to GCO JAPAC.

• Function as a regional coordination and support entity, facilitating daily business rhythm, regional metrics, and reporting, as well as preparing materials for leadership meetings.

• Aid in regional management reporting by transforming raw updates into succinct summaries.

• Offer operational support for regional feasibility and clinical trial planning initiatives.

• Assist in the preparation and documentation of both internal and cross-functional meetings.

• Keep a systematically organized regional repository of materials (such as meeting packs, trackers, and templates).

• Coordinate with JAPAC countries to ensure alignment and fulfillment of agreed-upon deliverables.

• Contribute to regional updates regarding KPIs and study performance trends by compiling inputs from country teams.

• Monitor regional action items and performance commitments, escalating risks or delays to the relevant owner(s).

• Provide communication support along with other regional-level administrative and operational assistance as needed.

⛳️ Requirements

• A Bachelor’s degree (or equivalent) or higher in a scientific, medical, or healthcare field.

• At least 5 years of experience in clinical operations or strategic planning within the pharmaceutical or biotech sectors; regional experience in JAPAC is preferred.

• Proficient in Microsoft Office applications including Word, Excel, PowerPoint, and MS Outlook.

• Familiarity with Smartsheet, SharePoint, MS Teams, and analytical tools (e.g., Citeline, Trialtrove), as well as CTMS, EDC, etc.

• Exceptional organizational skills and attention to detail, capable of managing multiple priorities in a fast-paced environment.

• Strong written and verbal communication abilities across various levels and cultures, with the capacity to synthesize inputs into clear outputs.

• Excellent communication and stakeholder management skills.

• Proficient with analytical tools (e.g., Citeline, Trialtrove), CTMS, EDC, etc.

• Fluent in English; knowledge of additional regional languages is an advantage.

• Strong project management skills with a proven track record of leading complex, multi-country projects.

• Demonstrated ability to identify and implement process improvements to enhance operational efficiency.

• High level of accountability, initiative, and ownership, showing sound judgment and adaptability in a dynamic environment.

🏝️ Benefits

• Competitive market compensation package, including a performance-based annual bonus scheme.

• Company shares (with a generous welcome grant!).

• Opportunities for in-house and external learning and development.

• An excellent benefits program that continues to evolve!