Associate Manager, Clinical Operations

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Supervise, train, resource, coach, and manage performance within a team focused on clinical operations.

• Drive performance through the use of metrics and key performance indicators.

• Serve as the escalation point for performance-related issues and training requirements.

• Work alongside leadership to address resourcing needs.

• Oversee staff management and provide coaching, mentorship, and work guidance.

• Conduct performance evaluations and career discussions; promote career development.

• Participate in interviewing, recruiting, and selecting new staff.

• Manage the onboarding and orientation processes for new hires.

• Maintain up-to-date staff CVs, training records, position descriptions, and experience profiles.

• Ensure the accuracy and timeliness of timesheets and expense reports.

• Assist with allocation activities and lead project or functional initiatives to enhance project operations.

• Identify potential issues that could impact project deliverables.

• Provide training on WPDs, SOPs, local regulations, and clinical operations topics.

• Recognize training deficiencies and ensure they are addressed.

• Guarantee compliance with ethical, regulatory, SOP, and WPD standards.

• Notify management of quality concerns and facilitate QA audits as needed.

• Review clinical operations systems such as Activate, CTMS, Preclarus, and Clarity to assess metrics, KPIs, and project progress.

• Assess staff performance, including remote or on-site PAVs.

• Engage in process improvement and development initiatives.

• Promote a risk-based monitoring strategy.

• Support bidding and procurement for new business as required.

• Collaborate with senior management and executive teams on strategic planning and business development.

• Lead or support initiatives aimed at enhancing departmental and company performance.

⛳️ Requirements

• A minimum of 5 years of relevant experience providing the necessary knowledge, skills, and abilities for the role.

• At least 1 year of experience in a leadership role.

• Consideration may be given to equivalency through a combination of education, training, and/or directly related experience.

• Strong mentoring, leadership, and supervisory skills.

• Excellent skills in monitoring clinical trials, both remotely and on-site.

• Ability to understand or learn company SOPs, WPDs, and pertinent regulations, including ICH/GCP and FDA guidelines.

• Capability to evaluate medical research data.

• Strong organizational and negotiation abilities.

• Exceptional attention to detail.

• Advanced written and verbal communication skills.

• Proficient knowledge of the English language and grammar.

• Computer literacy, including data entry, archiving, and retrieval.

• Willingness to travel as necessary.

• Strong team-building, interpersonal, and conflict-resolution skills.

• Advanced problem-solving skills in a dynamic environment.

• Familiarity with medical/therapeutic areas and medical terminology.

🏝️ Benefits

• A global team environment at Thermo Fisher Scientific.

• Opportunities for collaboration and professional development.

• Chance to contribute to scientific excellence and innovation.