Associate Implementation Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the complete life cycle of initial and follow-up client deployments for software licensed by MeridianLink

• Manage client expectations while adhering to project timelines

• Serve as a communication bridge between clients and various departments within the company

• Inform clients about software functionalities and deliver best-practice advice

• Relay customer enhancement suggestions to the Product team

• Collect essential credentials, third-party credentials, product specifications, and client documentation

• Create and evaluate product workbooks

• Analyze and resolve third-party issues

• Assist with client validation configurations

• Follow project timelines and ensure that resources align with expected schedules

⛳️ Requirements

• Entry-level professional in the relevant field

• Requires a fundamental skill set and competency

• Will execute work tasks as instructed

• Bachelor’s degree with 0-2 years of professional experience

• Capability to conduct client and third-party onboarding tasks

• Ability to observe and support SIS during configuration and UAT implementation tasks

• Must possess legal authorization to work in the United States; application will inquire about the need for future sponsorship

🏝️ Benefits

• Comprehensive insurance coverage (medical, dental, vision, life, and disability)

• Flexible paid time off policy

• Paid holidays

• 401(k) plan with company matching contributions

• Opportunities for remote work