Associate II, Programs – East

This is a fully remote position, open to applicants in District of Columbia, +1 more state.

📋 Description

• Act as the main point of contact for a designated group of community partners throughout the East region.

• Assist partners in fulfilling program requirements by responding to inquiries, sharing resources, and providing prompt follow-up.

• Facilitate administrative training sessions, webinars, and collaborative opportunities for partners to learn from each other.

• Identify potential training and program partners, conduct outreach efforts, and sustain those relationships.

• Organize training schedules and logistics in collaboration with partners and internal teams, including venue arrangements, materials, registration, participant details, and follow-up.

• Monitor progress towards training objectives, provide regular updates on potential partners and scheduled trainings, and highlight any barriers that require attention.

• Oversee partner commitments and follow up on outstanding information, deadlines, and requirements.

• Manage partner equipment and apparel orders, track requests, and assist in resolving delivery or vendor issues.

• Maintain accurate and up-to-date partner records, registration information, and reporting tools in Salesforce.

• Support the Director of Programs - East Region in monitoring community initiative requirements and funder deliverables.

• Collaborate with colleagues on program events, community activities, conferences, and partner visits as necessary.

• Assume additional related responsibilities as the team's work evolves.

⛳️ Requirements

• Bachelor’s degree or equivalent experience.

• Minimum of three years of experience in program coordination, youth programming, partner support, or a related field.

• Knowledge of sports-based youth development or experience in supporting youth-serving programs.

• Strong commitment to enhancing opportunities for children and families in historically marginalized communities.

• Ability to manage multiple partner relationships, projects, and deadlines while maintaining organization.

• Excellent communication and relationship-building skills, including the capacity to engage with schools, out-of-school organizations, coaches, and other community partners.

• A practical, service-oriented mindset focused on assisting partners in problem-solving and fulfilling commitments.

• Experience in record maintenance, data tracking, and adhering to reporting requirements.

• Background in grants, reimbursements, or financial documentation is advantageous.

• Proficiency in using Microsoft Office, Salesforce, and online tools for forms, partner management, and reporting.

• Ability to work independently, exercise sound judgment, and know when to seek input or raise concerns.

• Willingness to contribute, learn, and collaborate closely with team members.

• Proficiency in Spanish or another language used by our partners is a plus.

• Willingness to travel approximately 30% of the time, including occasional evenings and weekends; may also include holidays.

🏝️ Benefits

• Medical coverage.

• Dental coverage.

• 401(k) plan with an employer match.

• Opportunities for professional development.

• Reimbursement for mobile data plans.

• Generous vacation policy.