Associate – Enterprise Client Strategy

This is a fully remote position, open to applicants in New York.

📋 Description

• Assist Client Strategy Managers with the daily management of brand accounts within the Enterprise and Luxury portfolios.

• Ensure the timely and precise execution of deliverables.

• Participate in external meetings with brands to monitor and fulfill their needs and action items.

• Track creator and campaign performance, providing insights and proactive recommendations.

• Support brand-specific strategies by integrating platform data, brand objectives, and creator behavior into actionable insights.

• Maintain accurate account information and documentation.

• Assist with ad-hoc organizational projects and uphold project timelines.

• Collaborate with Associates to share best practices and enhance efficiency.

⛳️ Requirements

• Bachelor’s Degree.

• 1–3 years of experience in account management, project management, or client-facing roles supporting high-value, enterprise, or luxury brands.

• Comfortable engaging with senior stakeholders and executives, with a proven ability to navigate complex organizational structures or high-touch client relationships.

• Proficient in managing multiple high-touch accounts simultaneously, demonstrating strong prioritization skills and maintaining a consistent standard for quality and responsiveness.

• Experience as an Account Coordinator, Assistant, or similar role is preferred.

• Proficient in Google Suite, Microsoft Office, and Zoom.

• Highly organized with a keen attention to detail.

• Excellent written and verbal communication skills.

• Ability to adapt to changing brand needs and priorities.

• Team player ready to assist wherever necessary.

• Experience in a remote startup environment.

• Capability to execute tasks under tight deadlines and urgent requests.

• Familiarity with Salesforce.

• Knowledge of the creator economy and affiliate marketing.

• Must meet work authorization requirements; ShopMy participates in E-Verify and confirms work authorization upon hire.

🏝️ Benefits

• Equity in ShopMy; all positions include equity.

• Every employee has the opportunity to build and develop their own ShopMy page.

• 401(k) plan with a 3% employer contribution, fully vested.

• Comprehensive medical, dental, and vision benefits, including a 100% employer-paid medical option and dependent coverage.

• Virtual mental health support, urgent care, and primary care visits for employees and their dependents at no cost.

• Flexible paid time off, including a day off for birthdays.

• 13 company holidays.

• 14 weeks of paid parental leave.

• Remote-first culture with a headquarters in NYC.

• Workplace and wellness stipends for wellness initiatives, home office needs, and a Wellhub membership.

• 100% employer-paid disability and life insurance.

• Health Care FSA/HSA options.

• Annual company offsite.

• Quarterly team co-locations.