Associate Director, Strategic Planning – Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• As a key member of the Global Quality Strategy organization, this individual will oversee projects and initiatives within the Global Quality portfolio, supporting the comprehensive GxP operating model.

• Collaborate with senior management across various functions to ensure the effective execution, monitoring, and realization of value from essential initiatives and projects aligned with the Global Quality GxP operating model.

• Establish, manage, and facilitate governance and processes aimed at advancing the Global Quality strategy and objectives.

• Conduct analyses to pinpoint improvement opportunities and present recommendations to management.

• Leverage emerging technologies, including AI, in the lifecycle management of global Quality projects and strategic initiatives.

• Evaluate critical path items and schedule constraints, proposing solutions to eliminate any obstacles through a proactive approach.

• Identify key performance indicators (KPIs) that align with significant initiatives and projects.

• Provide leadership for crucial initiatives and strategic projects, which includes driving program management, creating content, and delivering presentations.

• Continuously monitor and communicate progress and adherence to strategic initiatives and projects.

⛳️ Requirements

• Doctorate degree with 3 years of Quality and/or Operational Excellence experience OR Master’s degree with 5 years of Quality and/or Operational Excellence experience OR Bachelor’s degree with 7 years of Quality and/or Operational Excellence experience OR Associate’s degree with 12 years of Quality and/or Operational Excellence experience OR High school diploma/GED with 14 years of Quality and/or Operational Excellence experience.

• Proven experience in partnering with and influencing leadership and customers.

• Direct experience in cross-functional business operations and a strategic project management role.

• Ability to effectively articulate ideas and document complex concepts and processes through both written and oral communication.

• Strong understanding of Quality and GxP principles.

• Demonstrated capability to execute and manage complex projects and programs.

• Familiarity with continuous improvement methodologies such as Lean, Six Sigma, and Kaizen.

• Knowledge of emerging technologies, including AI, and their practical applications in daily operations.

• Comprehensive understanding of the interdependencies within the Global Quality function.

• Highly organized and structured in approach.

• Proven ability to build and maintain strong relationships with customers and supporting functions (e.g., Technology, Finance).

• Ability to adapt and thrive in a fast-paced and rapidly changing environment.

• Demonstrates effective decision-making behaviors and reinforces appropriate decision-making and meeting management in accordance with the DAI framework.

• A self-motivated, proactive team member with experience in a matrixed, dynamic environment.

• Capacity to foster collaboration, work efficiently in cross-functional teams, and consistently deliver results on time while exemplifying Amgen values and leadership attributes.

🏝️ Benefits

• A comprehensive employee benefits package, which includes a Retirement and Savings Plan with generous company contributions.

• Group medical, dental, and vision coverage.

• Life and disability insurance.

• Flexible spending accounts.

• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan.

• Stock-based long-term incentives.

• Award-winning time-off plans.

• Flexible work models where feasible.