Associate Director, Strategic Accounts

📋 Description

• Assist in the implementation of the strategic sales plan across key health systems and significant accounts.

• Contribute to reaching quarterly and annual sales objectives through efficient account management and opportunity identification.

• Propel the execution of territory and account strategies, ensuring prompt follow-up on leads, proposals, and tender processes.

• Coordinate cross-departmental support from clinical, marketing, and service teams to deliver a seamless customer experience throughout the sales and implementation journey.

• Cultivate and enhance relationships with hospital systems, Integrated Delivery Networks (IDNs), and Ambulatory Surgery Centers (ASCs).

• Assist in the growth of existing strategic accounts and the emergence of new accounts in designated regions.

• Act as a vital liaison for assigned accounts, facilitating contract execution, implementation initiatives, and ongoing customer interactions.

• Maintain high levels of customer satisfaction and ensure alignment with account growth strategies.

• Monitor shifts within assigned markets and accounts to recognize trends, opportunities, and potential risks.

• Collect competitive insights and customer feedback through field interactions.

• Communicate market intelligence to leadership and cross-functional teams to aid strategic decision-making and commercial planning.

• Keep precise and current CRM records, including customer interactions, pipeline developments, and sales progress.

• Support forecasting efforts and sales reporting to track performance against key commercial goals.

• Assist leadership in monitoring KPIs and spotting opportunities for performance enhancement.

• Collaborate with marketing, medical, and clinical education teams to synchronize messaging, campaigns, and customer engagement approaches.

• Aid in the development and distribution of sales enablement resources for strategic accounts.

• Facilitate communication among internal teams to ensure coordinated execution of account strategies.

• Participate in industry conferences, congresses, and targeted customer events to promote awareness and adoption of Dexter.

• Help organize and execute product demonstrations and surgeon engagement initiatives.

• Represent Distalmotion professionally in the market to enhance brand visibility and credibility.

• Ensure all activities are performed in full compliance with company policies, applicable industry regulations, and ethical standards.

• Maintain transparency and professionalism in all interactions with customers and partners.

⛳️ Requirements

• Location: near major airport

• Education

• - Bachelor’s degree in business, Life Sciences, Biomedical Engineering, Healthcare Administration, or a related field is required.

• - MBA or advanced degree is preferred but not mandatory.

• Experience

• - 7+ years of experience in medical device sales, healthcare technology, or strategic account management.

• - Experience with capital equipment sales, surgical robotics, or complex medical technologies is preferred.

• - Proven experience working with hospital systems, Integrated Delivery Networks (IDNs), or Ambulatory Surgery Centers (ASCs).

• - Demonstrated ability to support complex sales cycles and engage multiple healthcare stakeholders.

• Skills & Competencies

• - Strong commercial and strategic thinking abilities.

• - Excellent relationship-building and stakeholder management skills.

• - Exceptional communication and presentation skills.

• - Capability to operate effectively in a fast-paced, entrepreneurial setting.

• - Highly organized with strong planning and execution skills.

• - Ability to quickly grasp and articulate complex medical technologies.

• Additional Requirements

• Willingness to travel extensively within the United States.

• Ability to travel internationally as needed.

• Capacity to collaborate effectively across cross-functional teams.

• Distalmotion is an equal opportunity employer dedicated to fostering a diverse and inclusive workplace.

🏝️ Benefits

• - Health Care Plan (Medical, Dental & Vision)

• - Retirement Plan (401k, IRA)

• - Life Insurance (Basic, Voluntary & AD&D)

• - Paid Time Off (Vacation, Sick & Public Holidays)

• - Family Leave (Maternity, Paternity)

• - Short Term & Long Term Disability

• - Work From Home