Associate Director, Solution Enablement – Business Enablement

This is a fully remote position, open to applicants in Canada.

📋 Description

• Serve as a Solution Enablement Lead (SEL) for one or several critical business solutions at Parexel.

• Represent the assigned business solutions within the technology and process landscape.

• Develop robust working relationships with all stakeholders involved in the solutions.

• Address any solution-related issues with stakeholders and escalate as necessary.

• Oversee a high-level backlog of solution modifications, prioritized based on business value.

• Collaborate effectively with business units, IT, and vendors.

• Contribute to the planning and execution of vendor audits necessary for onboarding new vendors.

⛳️ Requirements

• Comprehensive understanding and experience in at least one business process area (e.g., Clinical Operations, Feasibility, Site Start-up, etc.).

• In-depth business acumen regarding the technology utilized in the supported role (e.g., CTMS, EDC, eTMF, etc.).

• Extensive experience in managing the application of technology within the business, including prioritizing features and functionalities, and recognizing the impacts of these changes on the organization.

• Solid understanding of technology implementation, training, support, and maintenance practices.

• Proven experience in conducting return on investment analyses, including follow-up assessments post-go-live to validate returns.

• Significant consulting experience, demonstrating a consulting-oriented mindset.

• Extensive experience collaborating with global teams across various time zones.

• MSc/BSc in a relevant field or substantial relevant industry experience.

🏝️ Benefits

• Opportunities for professional development.