Associate Director, Learning & Development, Chronic Care Trainer

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Provide and facilitate training on clinical practices, products, and disease states utilizing HQ-approved materials specifically designed for Chronic Care portfolios.

• Engage in field-based coaching and accompany team members to improve customer interaction, selling efficiency, and account management skills.

• Assist in the onboarding process for new employees in collaboration with sales leadership, ensuring they are well-versed in product knowledge, compliance, and customer engagement.

• Collaborate with the Director of Commercial Operations, Regional Cardiovascular Managers, and Customer Team leaders to evaluate training needs across various districts and territories.

• Ensure that Learning and Development (L&D) initiatives are aligned with territory business strategies and customer requirements.

• Recognize regional business opportunities and convert them into specific learning interventions.

• Implement the national L&D strategy at the regional level by adjusting content to fit local market conditions.

• Offer insights to HQ regarding the effectiveness of training and any identified gaps, aiding in ongoing enhancement efforts.

• Serve as a liaison between field teams and L&D, ensuring consistency in messaging and capabilities.

• Work collaboratively across functions (marketing, medical, access) to guarantee uniform and compliant training delivery.

⛳️ Requirements

• A Bachelor’s degree is required (preferably in Business, Life Sciences, or Education).

• Over 5 years of relevant experience in sales, training, marketing, or healthcare-related roles.

• Familiarity with the Chronic Care, specialty, or cardiovascular/endocrinology sectors.

• Proven track record of delivering training effectively (both in-person and virtually) and coaching field teams successfully.

• Excellent interpersonal, communication, and influencing abilities.

• Capability to analyze insights from the field and convert them into actionable development plans.

• High adaptability and the ability to thrive in a fast-paced field environment.

🏝️ Benefits

• Comprehensive medical, dental, and vision healthcare, along with other insurance benefits for employees and their families.

• Retirement benefits, including a 401(k) plan.

• Paid holidays.

• Vacation time.

• Compassionate leave and sick days.