Associate Director – Client Engagement

This is a fully remote position, open to applicants in India.

📋 Description

• Cultivate strategic partnerships with senior client stakeholders, serving as their main point of contact and trusted advisor.

• Propel commercial account expansion by pinpointing new opportunities, developing value-added solutions, and securing contract renewals.

• Advise clients on marketing effectiveness, performance enhancement, and long-term strategic planning discussions.

• Work closely with analytics, product, and commercial teams to guarantee the smooth execution of projects and the delivery of high-quality results.

• Ensure that project timelines, scope, and expectations are aligned to provide consistent client satisfaction.

• Recognize opportunities to refine processes, elevate client experience, and boost service efficiency across all engagements.

⛳️ Requirements

• 9–10 years of experience in client engagement, account management, consulting, or marketing effectiveness within data-driven sectors (e.g., CPG, retail, technology).

• Demonstrated capability to lead senior client relationships, manage renewals, and stimulate commercial account growth.

• Excellent communication skills, with the ability to distill complex topics for executive-level audiences.

• Experience working in collaboration with analytics, product, or insights teams to ensure high-quality client engagement.

• Strong problem-solving, planning, and organizational abilities with the capacity to juggle multiple projects at once.

• Bachelor’s degree in business, marketing, analytics, or a related field.

🏝️ Benefits

• Circana is proud to be Certified™ by Great Place To Work®.

• Continuous learning and growth opportunities.

• Flexible and accommodating work environment.