Associate Director

This is a fully remote position, open to applicants in Kentucky, +5 more states.

📋 Description

• Oversee a portfolio comprising intricate programs, client engagements, utility contracts, and strategic projects.

• Establish priorities that align with corporate goals, client requirements, contractual commitments, and market potential.

• Take charge of delivery performance, client satisfaction, financial outcomes, regulatory compliance, and business growth.

• Formulate long-term strategies to enhance service offerings, broaden market opportunities, boost operational efficiency, and promote sustainable growth.

• Propel initiatives that enhance scalability, foster innovation, increase client value, and improve competitive positioning.

• Advocate for strategic enhancements and transformation efforts.

• Manage budgets, forecasts, revenue objectives, profitability targets, and resource investments.

• Optimize workforce planning, staffing models, resource distribution, and operational investments.

• Implement corrective measures based on financial performance, client commitments, delivery expenses, and investment prospects.

• Ensure contract performance, financial compliance, revenue generation, and achievement of portfolio-level business goals.

• Build and maintain senior relationships with utility clients, regulators, implementation partners, and key stakeholders.

• Influence portfolio-level decisions through effective communication, stakeholder engagement, and strategic relationship management.

• Lead Senior Managers, Managers, and project leaders.

• Develop workforce planning strategies, succession plans, leadership development initiatives, and accountability frameworks.

• Enhance leadership capabilities through coaching, succession planning, performance management, talent development, and mentoring.

• Ensure compliance with governance frameworks, operational controls, contractual obligations, and quality standards.

• Manage portfolio performance in relation to financial, operational, delivery, client satisfaction, and strategic business metrics.

⛳️ Requirements

• Bachelor's degree.

• 10 years of experience in leading energy efficiency programs, utility client portfolios, business functions, solution areas, or strategic initiatives.

• 7 years of leadership experience with responsibility for senior leaders, workforce planning, organizational performance, and business outcomes.

• Proven experience directing complex client portfolios, with accountability for contract performance, client satisfaction, financial outcomes, risk management, and business growth.

• Experience in leading cross-functional initiatives across operations, finance, compliance, analytics, business development, and external stakeholders.

• Background in managing senior-level client relationships and influencing strategic decisions.

• Demonstrated success in supporting portfolio growth, account expansion, operational excellence, and organizational transformation initiatives.

• Must reside on the U.S. East Coast, preferably in North Carolina.

• Authorization to work in the U.S. indefinitely.

• Successful completion of a mandatory background check and drug screening.

🏝️ Benefits

• Generous retirement package.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Other pre-tax contribution plans.

• Employee Stock Ownership Plan (ESOP).

• Reasonable accommodations during the application, interviewing, testing, and employee selection processes.