Associate Clinical Specialist, CRM

This is a fully remote position, open to applicants in Alabama, +45 more states.

📋 Description

• Complete extensive field training in cardiac rhythm management devices, therapies, procedures, and patient management solutions.

• Assist physicians and hospital teams during CRM implants, device checks and interrogations, programming activities, and troubleshooting.

• Deliver technical, educational, operational, and clinical support for Medtronic pacing, defibrillation, and remote monitoring technologies.

• Train physicians, hospital staff, office personnel, customers, and field team members on CRM products, therapies, and solutions.

• Collaborate with Clinical Specialists, Sales Representatives, and district leadership to understand customer needs and provide dependable support.

• Offer technical assistance for CRM devices and therapies, including system checks, interrogations, implant support, troubleshooting, and other trained activities.

• Ensure accurate patient documentation, inventory and equipment management, programmer software maintenance, and daily coverage coordination.

• Work alongside sales leadership and field partners regarding customer needs, market dynamics, and the advantages of Medtronic CRM solutions.

• Assist in identifying customer opportunities, support purchase order processes, monitor competitive trends, and convey field feedback.

• Stay updated on CRM products, therapies, solutions, and patient management offerings.

• Travel frequently to hospitals, clinics, customer accounts, and business meetings within the designated territory.

• Provide weekend, holiday, and occasional after-hours coverage as business needs arise.

• Perform additional duties as assigned.

⛳️ Requirements

• Bachelor's degree; OR an associate's degree plus at least two years of work experience in healthcare, field sales, or a role involving complex mathematics, mechanical concepts, science, or computing; OR a high school diploma plus a minimum of four years of work experience in healthcare, field sales, or a role involving complex mathematics, mechanical concepts, science, or computing.

• Must possess a valid driver's license, active vehicle insurance, and a driving record that aligns with company standards.

• Must reside within the designated geographic territory.

• Unrestricted U.S. work authorization is required at the time of hire and throughout employment; sponsorship is not available for positions below Principal level.

• For degrees obtained outside the United States, a degree that meets 8 C.F.R. § 214.2(h)(4)(iii)(A) is necessary.

• Must travel extensively within the designated territory, including independent driving approximately 80% of the time.

• Ability to work in clinical settings with exposure to infectious diseases and radiation, using required protective equipment, including wearing 7–9 pounds of lead for long periods.

• Frequently able to lift up to 40 pounds using both hands.

• Able to sit, stand, and walk for 8 or more hours each day; regularly bend, stoop, squat, and maintain balance.

• Proficient in using computers and mobile devices, with visual capabilities necessary to support patient care and field-based responsibilities.

• Willingness to participate in weekend, holiday, and occasional after-hours coverage.

• Preferred: bachelor's degree in nursing, life sciences, biomedical engineering, or a related discipline.

• Preferred: experience from academia, internships, research, volunteer work, or professional roles in healthcare, medical devices, patient care, engineering, life sciences, or customer-facing environments.

• Preferred: experience in presenting technical, scientific, academic, or project-related information.

• Preferred: leadership experience.

• Preferred: experience collaborating on team-oriented projects with clear deliverables and deadlines.

• Preferred: ability to assimilate complex technical information, solve problems, manage competing priorities, and communicate effectively.

🏝️ Benefits

• Health, dental, and vision insurance.

• Health Savings Account.

• Healthcare Flexible Spending Account.

• Life insurance.

• Long-term disability leave.

• Dependent daycare spending account.

• Tuition assistance/reimbursement.

• Simple Steps global well-being program.

• Incentive plans.

• 401(k) plan with employer contribution and match.

• Short-term disability.

• Paid time off.

• Paid holidays.

• Employee Stock Purchase Plan.

• Employee Assistance Program.

• Non-qualified Retirement Plan Supplement.

• Capital Accumulation Plan for Vice Presidents and above, or subject to IRS earning minimums.

• Temporary employees are entitled to paid sick time as mandated by applicable state law.

• Employee Stock Purchase Plan available for temporary employees.

• Competitive compensation packages.

• Reasonable accommodations for qualified individuals with disabilities.