Associate Clinical Account Specialist – Electrophysiology

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Complete all components of the 6-9 month ACAS fellowship training program.

• Engage with both internal and external business partners and stakeholders.

• Develop solutions informed by discussions and training feedback.

• Acquire knowledge of the dynamics within an electrophysiology lab, including interactions with physicians, nurses, technicians, administrators, and staff.

• Manage and prioritize requests effectively in a high-pressure environment.

• Maintain composure and a focus on problem-solving during challenging interactions.

• Respond daily to inquiries received via email and voicemail.

• Collaborate and ensure open communication with the local team/Pod, support team, and other partners.

• Adhere to company health, safety, environmental, compliance, and regulatory standards.

• After successful graduation, provide clinical product and technical support and training to physicians and EP lab staff on BWI systems and catheter equipment during procedures.

• Support the designated geographical area and assist in achieving or surpassing business objectives.

⛳️ Requirements

• A minimum of a Bachelor’s degree is required by the hire date.

• Alternatively, a minimum of 2 years of relevant professional experience (engineering or procedural hospital setting) is required with an Associate’s degree.

• Alternatively, a minimum of 1 year of EP mapping experience with an Associate’s degree is required.

• Alternatively, graduation from an accredited academic program or industry prep school focused on EP with a Bachelor’s degree is required.

• Alternatively, exiting a branch of the US military with an Associate’s degree is required.

• Priority will be given to candidates holding a Bachelor’s or Master’s degree in specified fields such as Biology, Biochemistry, Engineering, Health Sciences, Computer Science, Physics, and related disciplines.

• A valid driver’s license issued in the United States is necessary.

• Willingness and capacity to travel up to 40% overnight, both locally and nationally.

• Ability to maintain advanced clinical knowledge of cardiac ablation and cardiac imaging.

• Technical knowledge of EP technology, advancements, and the business environment.

• Proficient computer skills at an advanced level.

• Capability to multitask without direct oversight from a manager.

• Relocation to the predetermined company sales area after completing the ACAS Training Program is required.

• No work visa sponsorship; OPT/CPT is not accepted.

🏝️ Benefits

• 6-9 month ACAS fellowship training program.

• Promotion to Clinical Account Specialist upon successful completion of the program.

• Inclusive work environment.

• Interview accommodations available for applicants with disabilities.