Associate, Client Strategy

This is a fully remote position, open to applicants in New York.

📋 Description

• Collaborate with Client Strategy Managers for daily brand account oversight.

• Take charge of execution, follow-up, and proactive communication with brand partners.

• Engage directly with brand partners to identify and manage action items that align with brand strategy.

• Execute action items in collaboration with Client Strategy Managers.

• Ensure account data and documentation are accurate and up-to-date.

• Assist with strategic initiatives throughout the organization while maintaining project timelines.

• Work with Associates to exchange best practices and enhance efficiency.

• Aid in managing and optimizing ShopMy’s portfolio of brands.

• Contribute to the health, retention, and success of brand accounts.

⛳️ Requirements

• Bachelor’s Degree.

• 1–3 years of experience in account management, project management, or similar client-facing roles.

• Proficiency in Google Suite and Zoom.

• Strong organizational skills and keen attention to detail.

• Exceptional written and verbal communication abilities.

• Flexibility to adapt to changing brand needs and priorities.

• Team-oriented mindset with a willingness to support wherever necessary.

• Comfortable working with performance data to identify trends and share insights with brand partners.

• Capability to recognize and implement AI-driven workflows.

• Prior experience in client-facing or account support roles is preferred.

• Knowledge of the creator economy, influencer, or affiliate marketing is a significant advantage.

• Ability to manage tasks under tight deadlines and urgent requests.

• Familiarity with Salesforce is an added benefit.

• Must meet work authorization requirements; ShopMy participates in E-Verify.

🏝️ Benefits

• Equity in ShopMy; all positions include equity options.

• Employees have the opportunity to create and enhance their own ShopMy page.

• 401(k) plan with a 3% employer contribution, fully vested.

• Comprehensive medical, dental, and vision coverage, including a fully employer-paid medical option and dependent coverage.

• Virtual mental health support, urgent care, and primary care visits at no cost for employees and their dependents.

• Flexible paid time off (PTO), including a day off for birthdays.

• 13 paid company holidays.

• 14 weeks of paid parental leave.

• Remote-first work culture with headquarters in NYC.

• Stipends for workplace and wellness needs, including home office expenses and Wellhub membership.

• 100% employer-paid disability and life insurance.

• Health Care Flexible Spending Account (FSA) and Health Savings Account (HSA).

• Annual company offsite events.

• Quarterly team co-locations.