Associate Account Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Take ownership of your portfolio by fostering meaningful, long-term relationships through regular partner meetings.

• Propel commercial growth by achieving KPIs related to monetization, upselling, and retention while educating partners on the comprehensive value of Fresha.

• Utilize data effectively by analyzing account-level reports and developing strategic plans to increase revenue from existing accounts.

• Minimize churn by implementing a consistent contact strategy across your portfolio to keep partners engaged.

• Collaborate extensively with internal teams to guarantee a seamless partner experience at every interaction.

⛳️ Requirements

• Over 2 years of experience in account management with a demonstrated history of revenue growth.

• Comprehensive ownership of the sales cycle: from onboarding to long-term revenue development (2–3 years).

• Experience with small to medium-sized businesses: adept at closing sales and generating additional revenue in a high-volume setting.

• Proven portfolio management skills: ability to drive commercial results across a large, varied book of business, preferably in SaaS.

• Team-oriented mentality: willingness to contribute and support the broader team as necessary.

• Proficient verbal and written communication skills in both English and French.

🏝️ Benefits

• 25 days of flexible leave that we highly encourage you to utilize.

• Pension Plan featuring up to 5.95% employer match and 3% matching employer contributions for RRSP.

• Comprehensive coverage provided by Fresha.

• Access to wellness products/services through Perkbox.

• Complimentary Counseling services.