Assistant Director – Records and Database Management

This is a fully remote position, open to applicants in Texas.

📋 Description

• Develop, maintain, and investigate constituent records, biographical details, and associated donor information.

• Oversee data quality and engage in continuous database cleaning and upkeep.

• Handle event registrations, alumni documentation, and gift workflows within BBCRM, which includes tracking necessary documentation.

• Address intake requests by identifying and resolving data issues and inconsistencies.

• Act as a resource for fundraising personnel concerning data administration policies and procedures.

• Suggest and execute workflow enhancements to improve efficiency, accuracy, and customer service.

• Carry out additional responsibilities as assigned.

• Ensure the precision and integrity of CRM data, maintaining information in systems and tools integrated into the CRM.

• Relay information to department leadership and members of the Advancement department.

⛳️ Requirements

• Bachelor’s degree; four years of pertinent experience may be considered in lieu of degree.

• Four years of relevant work experience.

• A minimum of one year of data management experience within a non-profit organization is preferred.

• Strong knowledge of commonly used word processing, spreadsheet, and database software, preferably Blackbaud CRM or Salesforce products.

• Exceptional attention to detail.

• Strong communication and interpersonal abilities.

• Experience in stakeholder communication.

• Capability to handle highly confidential information.

• Proven personal initiative and ability to collaborate as a team player with a positive attitude and professional demeanor.

• Ability to manage multiple deadlines effectively.

• Must embody the values of Baylor College of Medicine, particularly emphasizing teamwork, collaboration, integrity, and honesty.

• Must be legally authorized to work in the United States at the time of application and throughout the duration of employment.

• This position is not eligible for visa sponsorship.

🏝️ Benefits

• Flexible work schedule.

• Remote work arrangement available within Texas.

• Equal Opportunity/Affirmative Action/Equal Access Employer.