Asesor Servicio al Cliente

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Provide assistance and advice to clients via telephone service.

• Offer support and attention to users.

• Manage requests and requirements for customer service.

• Work on Sundays and holidays with rotating schedules, along with one day of weekly rest.

• Deliver services under the autonomous telework modality.

⛳️ Requirements

• Technical or technological degree, or a student who has completed or postponed at least the third (3rd) semester.

• At least 1 year of experience in customer service roles, preferably in telephone support.

• If you are studying, you must attend classes at night.

• Reside in Cúcuta.

• Strong customer service skills, assertive communication, negotiation abilities, and capacity for advising.

• Experience in telephone support, connectivity, user assistance, and customer service.

🏝️ Benefits

• Connectivity allowance: $249,095.

• Opportunities for professional growth.

• Educational benefits.

• Emotional support benefits.

• Discount coupons.

• Health agreements.

• Telework options.