Area Vice President, Managed Services Ecosystem – Partner Programs

This is a fully remote position, open to applicants in United States.

📋 Description

• Design, implement, and operationalize the MSP Specialization within the Calix Partner Program.

• Create, launch, and manage the MSP Ecosystem Partner Program.

• Position Calix as a credible and valuable player in the North American MSP market.

• Develop programs that support Calix’s Managed Business initiative.

• Create scalable engagement models for MSPs to ensure long-term growth.

• Cultivate strategic ecosystem relationships to enhance MSP adoption.

• Build organizational capabilities that minimize reliance on direct MSP account management.

• Establish repeatable frameworks for recruiting, enabling, and supporting ecosystem partners.

• Define partner tiers, standards for accreditation, onboarding processes, criteria for participation, benefits, incentives, and resources for enablement.

• Create programs for certification, training, and readiness.

• Develop governance processes, operational frameworks, and metrics to measure program performance.

• Collaborate with leadership across Digital, Marketing, Enablement, Operations, and Sales.

• Set up processes that align strategic MSP account ownership with program operations.

• Define categories for ecosystem partners, value propositions, qualification criteria, and engagement models.

• Create scalable frameworks for recruiting, managing, and expanding ecosystem partnerships.

⛳️ Requirements

• Significant experience in establishing MSP-focused partnerships and programs throughout North America.

• Proven history of creating new ecosystems.

• Experience in developing scalable partner strategies.

• Experience leading high-performing organizations through periods of transformation and growth.

• Capability to design and launch MSP partner programs.

• Proficient in defining program requirements, partner tiers, accreditation standards, onboarding processes, and criteria for participation.

• Experience in creating partner benefits, incentives, resources for enablement, and engagement models.

• Background in developing certification, training, and readiness programs.

• Experience in formulating governance processes and operational frameworks.

• Ability to define and manage metrics for program performance.

• Experience in designing scalable MSP engagement models.

• Ability to create automated workflows for partner engagement in collaboration with Digital, Marketing, Enablement, and Operations teams.

• Experience in aligning program operations with partner relationships led by Sales.

🏝️ Benefits

• Eligibility for bonuses.

• Comprehensive benefits package (details available through the employer’s benefits information).