Area Director

This is a fully remote position, open to applicants in Canada.

📋 Description

• Drive the achievement of financial results within the region by effectively executing and governing operational practices.

• Analyze operational performance metrics and implement continuous improvements to meet or exceed operational KPIs.

• Lead the integration of nationally designed service delivery models and processes, identify opportunities for innovation, and address any performance gaps.

• Ensure the health and well-being of clients and staff through adherence to policies, risk management, and facility oversight.

• Guarantee compliance with contracts, accreditations, and legislative/regulatory requirements.

• Collaborate with Area/Clinic Managers, national operations, and corporate partners to fulfill contractual and business objectives.

• Define and achieve regional targets in collaboration with the Vice-President of Operations.

• Engage with, connect with, lead, develop, and motivate Clinic/Area Managers and team members.

• Foster team member experiences, talent retention, role clarity, and leadership development.

• Implement regional engagement initiatives and action plans effectively.

• Navigate changes necessitated by centralization initiatives.

• Ensure consistently exceptional client experiences and timely access to services.

• Address client concerns in collaboration with Clinic/Area Managers and business partners.

• Engage local communities through sponsorships and social media content relevant to the area.

• Identify opportunities for service provision and stakeholder engagement to drive revenue growth and operational enhancements.

• Support the development of local private acute referrals and partnerships.

• Achieve contractual KPIs throughout the region.

• Identify potential acquisition targets for referral to Corporate Development.

⛳️ Requirements

• An undergraduate degree in Health, Business, or Health Administration, or equivalent work experience is preferred.

• A minimum of 5 years’ experience in a general operational management role within a service-oriented organization.

• Ideally, experience in a senior management position within a healthcare organization.

• Proven ability to manage multiple operating units or sites effectively.

• Strong leadership capabilities to inspire, motivate, set goals, and hold staff accountable.

• Strategic thinking and decision-making skills that align with organizational objectives.

• Exceptional communication skills with staff, corporate management, and stakeholders.

• Strong problem-solving abilities.

• Decisiveness and accountability for outcomes.

• Flexibility and adaptability to change and unforeseen circumstances.

• Effective time management skills with the ability to handle competing priorities.

• Strong relationship-building skills with staff, patients, and stakeholders.

• Solid business acumen encompassing both financial and clinical aspects of clinics.

• Strong interpersonal skills to foster trust and motivate individuals.

• Proven capability to manage complexity and lead change initiatives.

🏝️ Benefits

• Flexible hours that promote work-life balance and prioritize quality of life.

• Competitive compensation accompanied by a comprehensive benefits and rewards package.

• Group health, dental, and vision benefits fully covered by the employer.

• Opportunities for continuous learning and skill development.

• Accommodations throughout the hiring process.