ArcGIS Enterprise Engineer

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Install, configure, and upgrade ArcGIS Enterprise in both single-machine and multi-machine environments, as well as in highly available architectures.

• Provision and configure cloud services on Azure, AWS, or Google Cloud for enterprise GIS deployments and applications focused on data.

• Deploy and manage enterprise geodatabases within PostgreSQL, SQL Server, or Oracle, both on-premises and in the cloud.

• Carry out routine maintenance tasks, including patching the OS and ArcGIS Enterprise, applying security updates, renewing certificates, and updating licenses annually.

• Monitor infrastructure using Zabbix and ArcGIS Monitor, set up proactive alerts, and respond to incidents to guarantee system uptime.

• Support managed services operations across multiple client environments concurrently, which includes maintenance windows, after-hours patching, and adherence to response SLAs.

• Collaborate with clients to understand their system requirements, communicate project progress, and provide hands-on troubleshooting and assistance.

• Work alongside project managers, developers, and GIS analysts to ensure that infrastructure design aligns with application needs, timelines, and budget constraints.

• Aid in business development by engaging in sales discovery, implementation, and estimating recurring infrastructure costs.

⛳️ Requirements

• 3–6 years of experience in installing, managing, and upgrading ArcGIS Enterprise.

• Proficient understanding of ArcGIS Enterprise architecture, including federation, server roles, and licensing models.

• Demonstrated capability to troubleshoot complex issues in collaboration with DevOps engineers, developers, GIS analysts, and QA, while effectively communicating findings to business stakeholders.

• Strong written and verbal communication skills.

• Bachelor’s degree in computer science, GIS, geography, data science, or a related discipline.

• Must possess legal eligibility to work in the United States without restrictions.

• Preferred: experience in deploying AWS and/or Azure cloud services, including virtual machines, load balancers, database services, and network infrastructure.

• Preferred: experience in managing relational databases.

• Preferred: certifications from Esri, AWS, Azure, or Google Cloud.

• Preferred: residing in the Mountain or Pacific time zones.

🏝️ Benefits

• CareFirst Medical, Dental, Vision with HSA option.

• 401k benefits.

• Paid Time Off that begins on your first day.

• Parental Leave.

• Training opportunities.

• Support for personal and career growth.

• Opportunities to engage in concurrent projects with clients from the Conservation, Health, Government, Global Affairs, and Education sectors.