AR Team Lead, RCM

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead, mentor, and develop a team of professionals in the revenue cycle.

• Take ownership of outcomes for a designated portfolio of client accounts.

• Identify opportunities to enhance reimbursement results, operational efficiency, and client satisfaction.

• Analyze performance metrics, denial trends, payer behaviors, and operational data.

• Implement corrective actions to improve outcomes for clients.

• Monitor productivity, quality, inventory, service levels, and account health metrics.

• Collaborate with Revenue Cycle Management leaders and cross-functional teams.

• Guide team members in honing their analytical skills and operational expertise.

• Drive initiatives for operational improvement.

• Support account transitions, onboarding, workload balancing, and ongoing account management.

• Communicate performance, risks, trends, and recommendations to leadership and stakeholders.

• Ensure adherence to payer requirements, company policies, regulatory guidelines, and operational controls.

⛳️ Requirements

• A minimum of 3 years of experience in the HME/DME sector with a solid understanding of Revenue Cycle Management.

• Familiarity with Medicare, Medicaid, and commercial payer reimbursement processes.

• Comprehensive knowledge of claims lifecycle management, accounts receivable, denials, appeals, and reimbursement workflows.

• Previous experience in people leadership, supervisory roles, or team coaching.

• Proven ability to develop and motivate team members.

• Capacity to utilize operational data, analytics, and reporting for trend analysis, root-cause evaluation, and business enhancement.

• Experience in managing productivity, quality, service-level, and financial metrics.

• Excellent communication and stakeholder management skills.

• Background in leading process improvement initiatives and driving operational change.

• Proficiency in revenue cycle management systems, reporting tools, and Microsoft Office applications.

• Bachelor's degree in Business, Healthcare Administration, Finance, or a related field, or an equivalent combination of education and experience.

• Experience in supporting geographically distributed teams, including domestic and global operational resources.

• Familiarity with Brightree is a plus.

• Experience across various DME product categories is a plus.

🏝️ Benefits

• Medical, dental, vision, life, AD&D, and disability insurance.

• HSA, FSA, commuter benefits, and sleep care management.

• 401(k), ESPP, EAP, and tuition assistance.

• 15 days PTO in the first year for hourly employees / FTO for salaried employees.

• 11 paid holidays plus 3 floating holidays.

• Up to 14 weeks of primary caregiver leave or 2 weeks of secondary caregiver leave.

• Flexible work arrangements.

• Programs that support personal and professional growth.