Appointment Setter – Outbound Sales, Lead Generation

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Conduct outbound calls, emails, and various outreach initiatives to identify and engage prospective clients.

• Reach out to educational institutions such as schools, nurseries, childcare centers, and other relevant providers in the education or childcare sectors.

• Research potential organizations to pinpoint key decision-makers.

• Present the company’s products or services, articulate their value proposition, and generate interest.

• Build and sustain a pipeline of qualified prospects.

• Schedule qualified appointments, calls, or meetings between prospects and the sales team on the ground.

• Evaluate the suitability, interest, needs, and readiness of prospects prior to arranging appointments.

• Collect prospect information and provide precise handover notes.

• Confirm appointments and follow up to reduce cancellations and no-shows.

• Establish rapport and nurture relationships with prospective clients.

• Follow up on outreach efforts and interested prospects.

• Professionally address objections, questions, and information requests.

• Cultivate leads and guide prospects through the sales pipeline.

• Maintain precise CRM records of prospect interactions, outcomes, follow-ups, and appointments.

• Monitor pipeline progress, categorize leads, and document handovers.

• Provide regular updates on outreach activities, lead quality, appointment conversion rates, and pipeline performance.

• Achieve daily, weekly, and monthly targets for calls, engagement, qualified leads, and booked appointments.

• Test and refine outreach messaging, call scripts, and follow-up strategies.

• Share feedback from prospects with sales and management teams.

• Collaborate with the on-the-ground sales team regarding priorities, targeting, qualification, and appointment scheduling.

⛳️ Requirements

• Prior experience in appointment setting, outbound sales, telemarketing, lead generation, telesales, or business development is preferred.

• Experience in engaging business decision-makers through telephone-based outreach is necessary.

• Experience targeting schools, nurseries, childcare providers, education organizations, or similar sectors is highly desirable.

• Proven ability to generate leads, book qualified appointments, and meet performance goals.

• Familiarity with CRM systems, lead tracking tools, and sales engagement platforms is essential.

• Strong research skills and the capability to identify relevant organizations and decision-makers.

• Proficient in written and spoken English, with a clear, professional, and neutral accent that is easily understood by the target audience.

• Comfortable making a high volume of outbound calls and managing rejection in a professional manner.

• Ability to work independently, effectively manage time, and maintain consistent productivity.

• Availability to work in alignment with the company's required business hours and the target market's time zone.

• Confident, engaging, and professional telephone skills are a must.

• Reliable, disciplined, persistent, and committed to achieving daily and weekly objectives.

• Ability to clearly introduce services, build rapport, ask pertinent questions, and effectively communicate value.

• Capacity to develop trust and sustain positive relationships with prospective clients.

• Comfortable handling rejection, overcoming objections, and maintaining a positive outlook.

• Driven by targets, measurable outcomes, and continuous improvement.

• Proficient in managing multiple prospects, follow-ups, and appointment schedules efficiently.

• Ability to maintain accurate prospect information, CRM records, and appointment details.

• Takes responsibility for cultivating the pipeline and advancing prospects without requiring constant supervision.

• Capable of adjusting outreach strategies and messaging based on prospect reactions and market feedback.

• Represents the company positively in every interaction and manages prospect information with care.

🏝️ Benefits

• Competitive salary that reflects experience and skill set.

• Fully remote role — work from home anywhere in the Philippines.

• Paid local holidays that align with the UK business calendar.

• Opportunities for training and professional development.

• Work directly with a supportive UK team — no agency middleman.

• Long-term engagement with a stable and growing business.