Applications Engineer

This is a fully remote position, open to applicants in Germany, +1 more country.

📋 Description

• Collaborate closely with OEM and end-user clients to address high-value challenges utilizing automation product lines.

• Partner with Product and Engineering teams to assist with customer applications.

• Work alongside sales to identify customer requirements and provide pre-sales technical assistance.

• Achieve expertise in vacuum automation robots, wafer handling systems, loadports, motion controls, and software applications.

• Facilitate product integrations at customer locations.

• Showcase product features and performance.

• Assist with First Article sign-off and manage product escalations.

• Troubleshoot complex issues in collaboration with Field Service personnel.

• Address OEM customer inquiries regarding all product facets.

• Cultivate and sustain customer relationships as a technical liaison and trusted advisor.

• Comprehend customers’ applications and industries.

• Create comprehensive product specifications and outline solutions for high-value applications.

• Identify, evaluate, and prioritize potential customers and product applications in collaboration with sales and marketing.

• Relay customer needs to marketing and product engineering teams.

• Initiate and lead internal projects for customer requests, product improvements, features, or software.

• Support customer visits and participate in trade shows and seminars as a presenter.

• Develop and conduct demonstrations to secure opportunities.

⛳️ Requirements

• Technical proficiency in reading drawings and comprehending their functionality.

• Skills in both electrical and mechanical domains.

• Self-motivated individual with strong problem-solving abilities and a challenge-driven mindset.

• Quick learner and effective collaborator with a proactive, fearless attitude.

• Experience in roles that involve direct customer interaction.

• Knowledge of electronic components like sensors, switches, relays, and actuators.

• Capability to interpret system-level wiring diagrams.

• Ability to systematically approach problems and document solutions.

• Strong dedication to achieving goals with a team-oriented mindset.

• Proficient in 2D CAD; familiarity with 3D CAD is a bonus.

• Basic knowledge of scripting languages or programming.

• Willingness to travel internationally, including trips to the USA.

• Readiness and capacity to travel up to 50% (planned trips).

🏝️ Benefits

• Employee Referral Program.

• Mental Health & Wellness Benefits.

• Opportunities for continuing education.

• Environment focused on continuous learning and growth.

• Culture emphasizing innovation and teamwork.