Application Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide precise and prompt product selection assistance tailored to customer specifications.

• Act as a vital link between customers and internal departments such as Product Design, Production, Engineering, Quality, and Supply Chain.

• Engage in professional communication through phone, email, and video conferencing.

• Offer fundamental post-sales support by troubleshooting and addressing technical queries.

• Utilize resources from Engineering, Manufacturing, Quality, Supply Chain, and Shipping to meet customer requirements.

• Create and document pricing proposals for modified or tailored product configurations.

• Assist field sales teams in managing client accounts and advancing product direction, profitability, growth, and sales targets.

• Contribute to the development of standard procedures and policies that promote lean office practices and performance metrics.

⛳️ Requirements

• Bachelor’s degree in Mechanical Engineering, Manufacturing Engineering Technology, or a related field.

• Previous experience in application engineering or technical support is preferred (entry level).

• Knowledge of Lean manufacturing techniques and Six Sigma methodologies is advantageous.

• Strong grasp of engineering and manufacturing principles.

• Competence in Microsoft Office applications.

• Excellent communication and presentation skills.

• Candidates may need to qualify as a “U.S. Person” under federal export control laws, which includes U.S. citizens, U.S. nationals, U.S. permanent residents, individuals granted asylum in the United States, or refugees in the United States.

🏝️ Benefits

• Medical, Dental, Vision, and Prescription Drug Coverage.

• Spending accounts (HSA, Health Care FSA, and Dependent Care FSA).

• Paid Time Off and Holidays.

• 401k Retirement Plan with Employer Matching Contributions.

• Life and Accidental Death & Dismemberment (AD&D) Insurance.

• Paid Leaves.

• Tuition Assistance.