This is a fully remote position, open to applicants in United States.

📋 Description

• Provide timely and precise product selection guidance tailored to customer needs.

• Act as a vital link between customers and internal teams, including Product Design, Production, Engineering, Quality, and Supply Chain, ensuring collaboration and seamless execution.

• Communicate professionally through various channels, such as phone, email, and video conferencing.

• Offer basic post-sales support, which includes troubleshooting and addressing technical inquiries.

• Utilize internal resources (Engineering, Manufacturing, Quality, Supply Chain, and Shipping) to meet and resolve customer requirements.

• Prepare and document pricing proposals for modified or custom product configurations.

• Assist field sales teams in account management and in driving product direction, profitability, growth, and the achievement of sales targets.

• Contribute to the formulation of standard procedures and policies that foster lean office practices and performance metrics.

⛳️ Requirements

• Bachelor’s degree in Mechanical Engineering, Manufacturing Engineering Technology, or a related field.

• Previous experience in application engineering or technical support is preferred (entry-level).

• Knowledge of Lean manufacturing techniques and Six Sigma methodologies is advantageous.

• Strong understanding of engineering and manufacturing principles.

• Proficient in Microsoft Office applications.

• Excellent communication and presentation skills.

• Federal export control laws may restrict this job opportunity to candidates classified as a "U.S. Person," which includes U.S. citizens, U.S. nationals, U.S. permanent residents, individuals granted asylum in the United States, and refugees in the United States.