Application Analyst – VBS Healthy Planet

This is a fully remote position, open to applicants in United States.

📋 Description

• Implement, configure, maintain, support, and enhance Epic Healthy Planet applications and associated Value-Based Care workflows.

• Act as the main application support contact for end-users and stakeholders.

• Configure and oversee Managed Contracts, Rosters, Attribution, Registries, Data Marts, Metrics, and Dashboards.

• Aid ACO operations and population health strategies by configuring, troubleshooting, and optimizing workflows.

• Analyze and address application, workflow, and system-related issues that impact functionality and reporting.

• Engage in the design, build, testing, implementation, and ongoing support of applications and enhancements.

• Create and execute test scripts, validate system modifications, and collaborate with business stakeholders.

• Manage data imports, file uploads, mapping activities, and validation procedures.

• Configure and maintain healthcare quality measure sets, including CMS, HEDIS, and PCMH.

• Support risk adjustment and population health programs through HCC and CDPS model configuration and maintenance.

• Work with operational, clinical, and technical teams to identify process improvements and enhance workflows.

• Collaborate with internal stakeholders and external vendors to troubleshoot issues and assess functionality and enhancements.

• Assist with annual quality measure updates and regulatory compliance.

• Develop and maintain system documentation, workflows, procedures, and support resources.

• Monitor system performance and identify opportunities for enhancing efficiency, reporting, and user adoption.

• Undertake other tasks and responsibilities as assigned.

⛳️ Requirements

• Strong knowledge and practical experience with Epic Healthy Planet applications and population health workflows.

• Understanding of Value-Based Care, Accountable Care Organizations (ACOs), Population Health Management, and Quality Improvement initiatives.

• Experience in supporting Managed Contracts, Rosters, Attribution, Registries, Data Marts, Metrics, and Dashboards.

• Strong grasp of healthcare quality measures, including CMS, HEDIS, and PCMH reporting requirements.

• Knowledge of risk adjustment methodologies, including HCC and CDPS models.

• Ability to analyze and troubleshoot complex application, reporting, and workflow issues.

• Experience in supporting application configuration, maintenance, testing, upgrades, and optimization initiatives.

• Strong analytical, critical-thinking, and problem-solving capabilities.

• Excellent written and verbal communication skills, capable of conveying technical information to non-technical audiences.

• Strong interpersonal and active listening abilities.

• Capacity to gather business requirements and convert them into technical solutions.

• Ability to collaborate effectively across cross-functional teams while managing multiple priorities.

• Strong attention to detail and a commitment to accuracy, quality, and ongoing improvement.

• Excellent organizational and project management skills.

• Minimum of 2-3 years of experience in supporting Epic Healthy Planet applications.

• Current EpicCare Ambulatory Certification is required.

• Experience in supporting ACO operations, population health programs, and value-based care initiatives.

• Experience working with healthcare quality measures, including CMS, HEDIS, and PCMH.

• Background in data management, data mapping, file imports, and system configuration activities.

• Knowledge of healthcare information systems and industry best practices.

• Bachelor's degree in Information Technology, Healthcare Administration, Health Informatics, Business Administration, or a related field, or an equivalent combination of education and relevant experience (preferred).

• Experience working in a Federally Qualified Health Center (FQHC) environment (preferred).

• Experience supporting Epic Healthy Planet in a population health, community health, or value-based care setting (preferred).

• Experience collaborating with Clinical Operations, Quality, Population Health, Revenue Cycle, and IT teams (preferred).

• Experience participating in Epic upgrades, implementations, optimization projects, and system enhancement initiatives (preferred).

• Familiarity with healthcare analytics, quality reporting, and dashboard development (preferred).

🏝️ Benefits

• 100% Remote Work – Work from anywhere within the U.S.

• 100% Employer-Paid Medical Insurance.

• Annual $1,500 HSA Contribution.

• Generous Paid Time Off (PTO).

• 403(b) Retirement Plan with Employer Contribution.

• Professional Development & Education Assistance.

• Mission-Driven Culture – Be part of an organization focused on strengthening healthcare and making a meaningful impact in the communities we serve.