Appliance Repair Service Technician

This is a fully remote position, open to applicants in United States.

📋 Description

• Travel to various customer residences each day to perform repairs on refrigerators, dishwashers, stoves, microwaves, washers, and dryers.

• Diagnose appliance issues by assessing functionality, tracing electrical circuits, utilizing diagnostic tools and multimeters, conducting mechanical evaluations, researching common faults, and consulting technical documentation.

• Maintain respect for customers’ home environments.

• Engage with customers to comprehend appliance problems, present findings and estimates, schedule follow-up appointments, and finalize sales.

• Investigate technical resources to determine necessary parts and repair procedures.

• Reach out to and communicate with internal and external technical support as needed.

• Order, monitor, and receive parts for repairs and to replenish van stock.

• Utilize job-tracking software to investigate and document service visits and repair status.

• Inform customers about additional services such as dryer vent cleaning, preventive maintenance, and appliance protection plans.

• Represent Omega Force Appliance Repair and deliver in-home field service.

• Leave a favorable impression on customers while working autonomously and adhering to company values.

⛳️ Requirements

• Only experienced appliance repair technicians will be considered.

• High school diploma or equivalent is necessary.

• Previous experience with in-home appliance repair across a full range of consumer appliances is mandatory.

• A valid driver’s license and a driving record acceptable to clear insurance checks are required.

• Must be able to pass a criminal background check and drug screening.

• Capability to lift 75 lbs is essential.

• Knowledge of both large and portable appliances, mechanical tasks, and electrical work is expected.

• A strong mechanical aptitude is required.

• Outstanding written and verbal communication skills are necessary.

• Ability to work skillfully with repair tools is essential.

• Proficiency in troubleshooting problems is critical.

• Must be able to work independently.

• Strong technical problem-solving abilities are necessary.

• Familiarity with iPhone applications, web resources, and PC software programs is required.

• Availability to work Monday through Friday during core hours of 8:00 AM to 5:00 PM, with flexibility based on specific job needs.

🏝️ Benefits

• 401(k) matching.

• Performance-based bonuses.

• Company vehicle provided.

• Company-sponsored events.

• Competitive salary.

• Dental insurance coverage.

• Free uniforms supplied.

• Paid time off benefits.

• Relocation bonuses available.

• Opportunities for training and development.

• Paid holidays observed.

• Assistance with relocation.

• Flexible scheduling options.

• Health insurance plans.

• Health savings accounts offered.

• Support for professional development.

• Paid referral bonuses provided.

• All necessary tools, van, uniforms, iPhone, and support resources are supplied by the company.

• Paid training period and an earnings floor during the 90-day ramp-up period.