Analyst Team Lead

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Analyze, segment, visualize, and interpret social data utilizing DataEQ’s proprietary software.

• Generate monthly, weekly, quarterly, and annual reports, typically presented in PowerPoint format.

• Craft engaging data narratives and actionable insights leveraging core products.

• Employ AI responsibly to eliminate bottlenecks, derive accurate insights, and enhance reports.

• Deliver report findings to clients in a clear and impactful manner.

• Innovate unique methods for reporting on DataEQ’s data.

• Provide guidance on methodological aspects of reports and enhance existing metrics.

• Collaborate with internal DataEQ stakeholders to align with broader business goals.

• Work alongside account directors and clients to formulate research briefs.

• Offer internal consultation on methodology for business projects and client solutions.

• Contribute to management practices, method advancements, team growth, and morale.

• Share insights that support strategic and operational improvements across customer experience and governance use cases.

⛳️ Requirements

• Bachelor’s degree in a relevant discipline, such as Social Sciences, Economics, Marketing, or Arts.

• Proficient in English, both spoken and written.

• Exceptional verbal and written communication abilities.

• Strong grasp of social research methodologies, including probability distributions, causation, variance, sampling, and social statistics.

• Proven ability to work effectively under pressure to meet deadlines.

• Keen attention to detail and the capability to identify and convey trends.

• Interest in and understanding of data visualization and storytelling.

• Curiosity and motivation to comprehend and articulate real-world phenomena and trends.

• Capable of presenting to senior-level stakeholders.

• Experience in managing teams.

• Previous experience writing reports for corporate entities is a plus.

• Prior experience in a corporate or similar environment is highly beneficial, though not mandatory.

• Self-motivated individual who works well in collaborative settings.

• Ability to manage time effectively in a fast-paced, deadline-oriented environment.

• Willingness to learn quickly.

🏝️ Benefits

• Generous annual leave.

• Market-related remuneration packages.

• Generous commission structures for client-facing team members.

• Sabbatical benefit after five years of continuous service.

• Access to paid optional co-working space.

• Meeting-free days.

• Robust work-from-home setup.

• Contribution towards Wi-Fi expenses.

• Optional Medical Aid.

• Compulsory Pension and Group Life.

• Personal development budget.

• Regular team social events.

• Flexible and remote working culture.

• Opportunities for in-person interactions through Together Tuesdays and monthly informal socials.