Analyst Intern, Falcon Complete

This is a fully remote position, open to applicants in Australia.

📋 Description

• Assist in the assessment of incoming issues to determine priority, resolve concerns, or escalate them to the appropriate internal teams.

• Forward alerts or customer inquiries that suggest a potential security incident to Falcon Complete analysts.

• Securely implement modifications to customer environments.

• Provide high-quality written and verbal communications to customers about the Falcon Platform or Falcon Complete Service.

• Collaborate with Falcon Complete analysts and Security Advisors to coordinate responses and actions across customer accounts.

• Work with Support teams to troubleshoot and coordinate efforts for resolving technical issues.

• Manage high-pressure situations effectively and professionally.

• Complete a structured six-month Falcon Complete Graduate program featuring hands-on training, mentoring, learning resources, and exposure to customer environments.

• Gain experience in administering the CrowdStrike Falcon platform and responding to, containing, and remediating threats on customer endpoints.

⛳️ Requirements

• 0-2 years of relevant experience in incident handling.

• Basic understanding of information security principles.

• Basic knowledge of sysinternals.

• Basic understanding of network communications.

• A strong desire to enhance both technical and business skills.

• Postgraduate students, recent graduates, or current students expected to graduate by 31 Jan 2027 in Computer Science, Computer Engineering, Mathematics, Information Security, Cybersecurity, or related fields; or equivalent work experience.

• Proven experience in utilizing AI technologies to improve decision-making, streamline workflows and processes, enhance efficiency, and drive business results.

• Preferred: experience in incident handling, computer forensic analysis, systems administration, network forensic analysis, malware analysis, incident remediation, network operations and architecture/engineering, and emerging innovative technologies.

🏝️ Benefits

• Paid holidays (including birthday holidays).

• 401k matching (where applicable).

• Opportunities for professional development, including workshops, tech talks, and an Executive Speaker Series.

• Assigned mentors from across the company for ongoing support and feedback.

• Engagement in companywide initiatives such as FalconFIT, Wellness Programs, and the Employee Assistance Program.

• Employee Networks, geographic neighborhood groups, and volunteer opportunities to foster connections.

• Competitive compensation and equity awards.

• Ownership of significant projects that advance the company.

• A vibrant office culture with world-class amenities.