Analyst Intern, Falcon Complete

This is a fully remote position, open to applicants in Australia.

📋 Description

• Support the triage process for incoming issues to determine their priority, resolve them, or escalate to the relevant internal teams.

• Forward alerts or customer inquiries that suggest a possible security incident to Falcon Complete analysts.

• Securely implement modifications to customer environments.

• Create clear and effective written and verbal communications to customers regarding the Falcon Platform or Falcon Complete Service.

• Collaborate with Falcon Complete analysts and Security Advisors to synchronize responses and actions across customers.

• Work with Support teams to troubleshoot and facilitate the resolution of technical issues.

• Manage high-pressure situations efficiently and professionally.

• Complete a structured six-month Falcon Complete Graduate program featuring hands-on training, mentorship, learning resources, and exposure to customer environments.

• Gain experience in administering the CrowdStrike Falcon platform and in responding to, containing, and remediating threats on customer endpoints.

⛳️ Requirements

• 0-2 years of relevant experience in incident handling.

• Basic understanding of information security principles.

• Basic knowledge of sysinternals.

• Basic comprehension of network communications.

• A strong desire to develop and enhance technical and business skills.

• Postgraduate students, recent graduates, or current students expected to graduate by January 31, 2027, in fields such as Computer Science, Computer Engineering, Mathematics, Information Security, Cybersecurity, or related disciplines; or equivalent professional experience.

• Demonstrated experience in utilizing AI technologies to improve decision-making, streamline workflows and processes, enhance efficiency, and achieve business results.

• Preferred: experience in incident handling, computer forensic analysis, systems administration, network forensic analysis, malware analysis, incident remediation, network operations and architecture/engineering, and AI or machine learning applications in cybersecurity.

🏝️ Benefits

• Paid holidays, including birthday holidays.

• 401k matching (where applicable).

• Opportunities for professional development, including workshops, tech talks, and Executive Speaker Series.

• Assigned mentors from various areas of the company for ongoing support and feedback.

• Participation in company-wide initiatives such as FalconFIT, Wellness Programs, and the Employee Assistance Program.

• Employee Networks, neighborhood groups, and volunteer opportunities.

• Ownership of significant projects that drive the company forward.

• Competitive compensation and equity awards.

• Potential for continued employment as a Falcon Complete Associate Analyst following the six-month contract.

• A vibrant office culture with world-class amenities.