Analyst I, Falcon Complete

This is a fully remote position, open to applicants in United States.

📋 Description

• Serve as the primary point of contact, delivering clear, concise, and professional communications to customers.

• Create written and verbal communications, recommendations, and findings for both customers and internal stakeholders.

• Triage, investigate, and respond to security alerts across various environments, including endpoint, identity, email, and cloud.

• Analyze EDR telemetry, log sources, and forensic artifacts to determine the scope of compromises and assist with remediation efforts.

• Investigate suspicious activities within Microsoft 365, including BEC and AITM attacks.

• Mitigate threats and provide actionable guidance to customers.

• Enhance incident detection processes and implement countermeasures.

⛳️ Requirements

• Candidates must be located in either the PST or MST time zones.

• Training or foundational knowledge in incident response processes is required.

• Basic understanding of attack vectors, threat actor TTPs, and frameworks such as MITRE ATT&CK is essential.

• Familiarity with Windows, Mac, and Linux operating systems is necessary.

• Experience in administering networks and troubleshooting connectivity and authentication issues is preferred.

• Knowledge of network protocols, analysis tools, and related network logs is required.

• Familiarity with identity platforms such as Okta, Microsoft Entra ID, and Active Directory is a plus.

• Understanding of Microsoft 365 security, including BEC and AITM phishing, is necessary.

• Foundational knowledge of cloud, network, identity, and email log sources is important.

• Basic understanding of incident remediation processes is required.

• Strong knowledge of secure network architecture and experience in network operations is preferred.

• Experience or coursework in Python, PowerShell, or Bash is beneficial.

• Interest or experience in AI technologies for enhancing decision-making and workflow processes is a plus.

• Ability to complete technical tasks independently is essential.

• A strong desire to develop both technical and soft skills is a must.

• Excellent troubleshooting abilities are required.

• Ability to create and maintain a positive work environment and attitude is essential.

• Must be open to a 4x10 work schedule, which includes one weekend day.

• A BA or BS / MA or MS degree in a relevant technical field or related area is required; significant work experience or training may be accepted for candidates without a degree.

• Candidates may be subject to periodic alcohol and/or drug testing during their employment.

🏝️ Benefits

• Competitive compensation and equity awards leading the market.

• Comprehensive wellness programs addressing both physical and mental health.

• Generous vacation and holiday policies for personal recharge.

• Paid parental and adoption leave benefits.

• Professional development opportunities available for all employees, regardless of their position or level.

• Employee Networks, geographic neighborhood groups, and volunteer opportunities to foster connections.

• A vibrant office culture featuring world-class amenities.

• Performance bonuses.

• Equity grants.

• Health insurance coverage.

• 401k retirement plan.

• Paid time off.