Analista Soporte Técnico Junior

This is a fully remote position, open to applicants in Argentina.

📋 Description

• Provide technical and functional support for data platforms and processes.

• Analyze, diagnose, and resolve incidents related to data availability, integrity, and processing.

• Execute SQL queries to validate information, identify inconsistencies, and assist in error analysis.

• Monitor data loading, updating, and transformation processes.

• Manage tickets, document incidents, and follow up until resolution.

• Identify improvement opportunities and collaborate in optimizing operational processes.

• Work closely with Data Engineering, BI, and other technical teams to ensure service continuity.

⛳️ Requirements

• Advanced students or graduates in Systems, Computer Science, Data Science, or related fields.

• Previous experience of 6 months to 1 year in technical support, application support, databases, or related areas (desired).

• Knowledge of SQL and relational databases.

• Basic understanding of ETL processes, data integration, or processing (desired).

• Ability to analyze incidents, identify causes, and propose solutions.

• Experience with ticket management tools and technical documentation (desired).

• Strong communication, organizational, teamwork, and customer orientation skills.

🏝️ Benefits

• Opportunities for training and professional growth.

• Participation in technological projects and multidisciplinary teams.

• A collaborative work environment with challenges that promote learning.