Analista de Negócios – Júnior

This is a fully remote position, open to applicants in Brazil.

📋 Description

• The role involves supporting the operational and analytical routines of the Operations and Customer Success areas.

• Monitoring key performance indicators.

• Organizing information effectively.

• Executing processes and providing support for initiatives within the department.

• Collaborating with leadership and other teams to identify opportunities for improvement, quality enhancement, and operational efficiency.

⛳️ Requirements

• Bachelor's degree required.

• Intermediate knowledge of Excel or Google Sheets.

• Organized profile with a keen attention to detail.

• Strong communication skills and a willingness to learn.

• Ability to manage operational routines and process monitoring.

• Previous experience in operational routines, customer service, back office, or data analysis (preferred).

• Basic knowledge of data analysis and performance indicators (preferred).

• Familiarity with CRM tools, such as Salesforce (preferred).

🏝️ Benefits

• Meal and/or food allowance.

• Health and dental insurance.

• Transportation voucher.

• Extended maternity and paternity leave.

• Childcare assistance.

• Health care support: partnership with Wellhub and Zenklub.

• Educational incentives.

• Discounts on airline tickets.

• Partnership with health insurance for pets.

• Access to Arco educational materials for employees' children.

• Partnerships for MBA and postgraduate studies.