Ambulatory Analyst – EPIC Certification Required, IT Acute Clinicals

This is a fully remote position, open to applicants in South Carolina.

📋 Description

• As a senior-level team member, the Epic Willow Analyst III is tasked with leading the analysis of clinical, business, and technical processes and challenges.

• Oversee the analysis of clinical, business, and technical processes, and formulate recommendations for new and revised systems.

• Act as a liaison among the IT Department, vendors, and operations for various systems/applications.

• Serve as the primary departmental contact, spearheading communication and coordination efforts while providing expert project management support to ensure successful project outcomes.

• Mentor Epic Applications Analyst I, II, and III, and supervise their work efforts as directed by the Manager.

• Research, analyze, design, and modify software applications, including encoding, testing, debugging, and installation to facilitate the implementation of software modules and system preference modifications.

• Collect and prioritize development initiatives and activities in collaboration with various departments.

• Lead workflow analysis, propose strategic solutions, and oversee the implementation of application solutions to fulfill departmental needs, enhancing efficiency and innovation.

• Provide technical/application assistance to clients and IT staff as needed.

• Conduct financial analysis, business planning, and impact assessments.

• Manage system upgrades and large-scale projects.

• Develop timelines for implementation and ensure all necessary steps are taken to resolve outstanding issues regarding new implementations.

• Complete tasks punctually and adhere to assignment deadlines.

• Ensure that system changes comply with change management procedures and protocols.

• Create and maintain documentation for all assigned applications, and develop, plan, and conduct testing for supported applications.

• Engage in daily and implementation support for systems.

• Participate in an on-call rotation schedule, including daily, after hours, and weekends, providing 24x7 client support as required.

• Collaborate with IT Educators and Informatics to ensure that modifications to system features and functions are communicated to educators for updated training plans and documentation.

⛳️ Requirements

• A minimum of six years of epic build experience.

• Extensive experience in analyzing clinical, business, and technical processes.

• Strong project management skills and experience in leading communication and coordination efforts.

• Proficiency in software application research, analysis, design, and modification.

• Capability to mentor and supervise junior analysts.

• Excellent technical/application assistance skills.

• Strong financial analysis and business planning abilities.

• Experience in managing system upgrades and large projects.

• Ability to work collaboratively with IT Educators and Informatics.

• Exceptional customer relations skills.

• At least an Associate degree in Healthcare/Computer Science/Business from an accredited institution or equivalent work experience.

• Epic Certification/Accreditation in Willow Ambulatory and Willow Inventory; Specialty Pharmacy Certification/Accreditation is recommended.

🏝️ Benefits

• EPIC Certification