
Amazon Connect Integration Consultant
Posted Jun 3

Posted Jun 3
This is a fully remote position, open to applicants in India.
• Develop and maintain RESTful APIs to facilitate integrations between frontend and backend systems.
• Create and oversee Python-based AWS Lambda functions for implementing serverless workflows.
• Configure and manage Amazon Connect contact flows, routing logic, and queue behavior.
• Design and enhance DynamoDB schemas, indexes, and scalable data models.
• Engage with AWS services including Lambda, API Gateway, S3, DynamoDB, IAM, and CloudWatch.
• Collaborate with UI teams to ensure smooth integration between frontend applications and backend systems.
• Manage infrastructure utilizing Terraform and Infrastructure-as-Code methodologies.
• Support scalable cloud-native architectures and event-driven systems.
• Partner with Amazon Professional Services and internal engineering teams on significant projects.
• Address production issues and assist with deployments as necessary.
• A minimum of 3 years’ experience with Amazon Connect and contact flow configuration.
• Practical knowledge of Python, particularly in AWS Lambda development.
• Strong understanding of DynamoDB, including schema design, indexing, and scaling strategies.
• Experience in building and utilizing RESTful APIs.
• Familiarity with AWS services such as API Gateway, S3, IAM, and CloudWatch.
• Proficient in using Terraform for managing infrastructure.
• Knowledge of event-driven and microservices-based architectures.
• Excellent communication and collaboration skills across various functions.
• Health insurance
• Language courses
• Relocation program
• Professional development opportunities
• Certification programs
• Mentorship and talent investment programs
• Internal mobility and internship opportunities
Kainos
TecnoSpeed TI
Get handpicked remote jobs straight to your inbox weekly.