Allergy Territory Account Specialist

This is a fully remote position, open to applicants in California.

📋 Description

• Serve as the primary point of contact to lead customized account and Health Care Provider experiences.

• Establish meaningful relationships with customers, identify common goals, and connect them with Novartis resources.

• Address account challenges with personalized solutions.

• Develop strategic territory plans aimed at increasing product demand and enhancing patient outcomes.

• Collaborate with territory teammates, field teams, and home-office associates to meet customer needs and provide access support.

• Evaluate market insights, competitive landscape, cross-functional dynamics, territory data, and market trends.

• Discover local insights, aid in pull-through initiatives, and lead customer interactions both virtually and in person.

• Organize planning sessions with stakeholders to tackle complex challenges and foster cross-functional collaboration.

• Provide real-time access support and collaborate with Patient Specialty Services.

• Utilize digital tools and omni-channel strategies for personalized outreach to customers, both virtually and face-to-face.

• Travel within the assigned area to conduct field-based customer interactions.

⛳️ Requirements

• A Bachelor's degree is required from an accredited 4-year institution.

• Candidates should have experience within the past 5 years in the pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams; applicants from medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors are also welcomed.

• Associate-level applicants may have limited prior sales experience; alternatively, recently separated US military candidates should possess 4+ years of military service in a leadership role.

• For Territory Account Specialist: a minimum of 2 years’ experience in a relevant sales sector or a role of similar complexity within the last 5 years is required.

• For Senior Territory Account Specialist: at least 5 years’ experience in a relevant sales sector or a role of similar complexity within the last 5 years is necessary.

• For Executive Territory Account Specialist: a minimum of 10 years’ experience in a relevant sales sector or a role of similar complexity within the last 5 years is required.

• A proven history of consistent high performance is essential.

• Experience in navigating and selling to large accounts and key customers is necessary.

• Strong analytical skills to seek out, prioritize, and apply pertinent information to resolve customer issues.

• Ethical leadership capabilities and the ability to promote ethical behavior and compliance with company policies and laws.

• Must reside within the territory or within a reasonable commuting distance of 50 miles from the territory border.

• Availability to travel 60–80% across a broad geography and the ability to drive and/or fly within the territory.

• A valid, unrestricted driver’s license is required.

• Experience across therapeutic groups, disease states, account management strategies, and new product launches is advantageous.

• Familiarity with patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical interactions with HCPs is preferred.

• Must adhere to applicable customer credentialing guidelines for customer-facing roles.

• Successful completion of initial training is required, including home study of no more than 8 hours per day and 40 hours per week.

🏝️ Benefits

• Performance-based cash incentive.

• Potential eligibility for annual equity awards, contingent on role level.

• Comprehensive health benefits.

• Life insurance benefits.

• Disability insurance benefits.

• 401(k) plan with company contributions and matching.

• Vacation time.

• Personal days.

• Holidays.

• Other leave options.

• Reasonable accommodations for eligible individuals with disabilities.