AI Product Manager

This is a fully remote position, open to applicants in Texas.

📋 Description

• Define and manage the roadmap for a virtual assistant-driven application interface, focusing on conversational experiences, agent functionalities, and workflow automation.

• Spearhead the development of HSI’s MCP, encompassing context management, memory, orchestration, and service integrations.

• Convert company strategy and customer requirements into unique AI-driven product capabilities.

• Collaborate with engineering and data teams to design AI-powered features utilizing LLMs, RAG, and agent-based systems.

• Specify product requirements, including system behavior, prompts, guardrails, and evaluation criteria.

• Drive execution through agile development cycles, ensuring a well-prioritized backlog of features and experiments.

• Establish and track AI performance metrics (e.g., accuracy, task success, latency, cost, hallucination rates).

• Lead experiments to enhance model outputs, workflows, and overall user experience.

• Collaborate with data teams to define feedback loops, data requirements, and potential areas for fine-tuning or optimization.

• Utilize AI tools to streamline essential PM workflows, such as requirements documentation, backlog refinement, and internal communications.

• Rapidly prototype conversational flows and AI interactions to validate concepts early in the development process.

• Consolidate customer feedback, support data, and usage patterns into actionable insights.

• Continuously assess and adopt new AI tools to enhance product development efficiency and decision-making processes.

• Conduct user research and analyze customer workflows to pinpoint high-impact AI opportunities.

• Collaborate closely with engineering, UX, data science, and go-to-market teams to deliver integrated solutions.

• Act as an internal advocate and subject matter expert for AI-driven product capabilities.

⛳️ Requirements

• Bachelor’s degree in a relevant field; technical disciplines are preferred.

• 3–6+ years of product management experience in SaaS or platform products.

• Experience in building or managing AI/ML-powered products.

• Strong comprehension of LLMs, prompt design, RAG, and AI agent workflows.

• Familiarity with contemporary AI ecosystems (e.g., OpenAI, Anthropic, vector databases, orchestration frameworks).

• Experience in defining and enhancing AI system performance through metrics and evaluations.

• Practical experience using AI tools (e.g., ChatGPT, Claude, Copilot) to:

• - Generate and refine product requirements.

• - Prototype product experiences and workflows.

• - Analyze customer feedback and product data.

• Proven ability to boost speed and efficiency by incorporating AI into daily workflows.

• Strong analytical skills and data-driven decision-making capabilities.

• Ability to translate complex technical concepts into clear, actionable product directives.

• Excellent communication skills and cross-functional leadership abilities.

• **Preferred**

• Experience in creating conversational interfaces or virtual assistants.

• Familiarity with human-in-the-loop systems, AI safety, or guardrails.

• Experience with Agile development methodologies.

🏝️ Benefits

• Fully Remote Work: Enjoy the flexibility to work from wherever you feel most productive—we trust you.

• Unlimited PTO: Take the time you need to recharge—we prioritize work-life balance.

• Career Growth: Gain unlimited access to our Learning & Development library, including exclusive HSI LMS content.

• Well-Being First: Comprehensive medical, dental, vision, and mental health coverage.

• Secure Your Future: Generous $1:$1 401(k) company match—your future is important to us.