AI-First Social Media Analyst

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Contribute to a range of insights reports that are client-facing.

• Collect and analyze performance data from social media platforms in accordance with company protocols.

• Achieve proficiency in Sprinklr, Sprout Social, Meta Business Suite, and YouTube Studio.

• Create AI-assisted workflows for tasks such as data cleaning, initial analysis, chart creation, narrative drafting, and quality assurance checks.

• Utilize large language models like Claude and ChatGPT to explore datasets, validate conclusions, and formulate hypotheses.

• Ensure the accuracy of AI-generated outputs before client delivery by verifying source data and identifying erroneous claims.

• Design visually appealing and consistently formatted reports and presentations.

• Derive content and strategic recommendations based on the analysis of clients' social media accounts.

• Compile recommendations into written formats for external stakeholders.

• Document prompts, workflows, and automations for collective team usage.

• Identify areas for improvement to enhance report quality and client value.

• Update and maintain documentation for reporting processes.

• Monitor client and competitor social media accounts to gain insights into effective social media strategies.

⛳️ Requirements

• Exceptional numeracy skills with the ability to analyze data both quantitatively and qualitatively.

• Authentic hands-on experience utilizing AI tools in practical settings.

• Capability to clearly articulate what you have developed, automated, or expedited, including any challenges encountered.

• A healthy level of skepticism and the ability to confidently identify incorrect model outputs.

• Strong proficiency in Excel and PowerPoint.

• Excellent written and verbal communication skills.

• Unmatched attention to detail.

• Ability to prioritize tasks and meet deadlines effectively.

• Experience in social media is advantageous but not mandatory.

• Familiarity with creating and executing social media performance reports is a desirable asset.

• Knowledge of third-party social analytics tools like Sprout Social, Sprinklr, or Social Insider is a plus.

• Experience with native social analytics tools such as Facebook Creator Studio, YouTube Studio, or TikTok Analytics is also a plus.

• Basic scripting skills in Python, SQL, or Apps Script would be beneficial.

• Familiarity with automation tools such as Zapier, Make, n8n, or agentic AI tools like Claude Code, Cursor, or custom GPTs is a plus.

• A side project, script, or workflow developed to address a specific problem is a nice-to-have.

• Availability to work from Saturday to Wednesday, 10:00 am–6:30 pm GMT regularly.

• Legal eligibility to work in South Africa without restrictions or valid work authorization through a visa.

🏝️ Benefits

• Up to ZAR 350,000 annually.

• 33 Days of Paid Leave.

• Additional benefits.

• Fully remote work from any location within South Africa.

• Flexible working hours, with start times as early as 8 am GMT and ending times as late as 7 pm GMT.

• Access to the latest hardware and software, either Windows or Mac.

• Paid access to cutting-edge AI tools.

• Freedom to experiment with new AI technologies.

• Opportunity to collaborate with globally recognized brands in the US Entertainment industry.