AI Designer, IC2

This is a fully remote position, open to applicants in United States.

📋 Description

• Craft user experiences for AI-driven functionalities, encompassing prompts, outputs, feedback loops, and edge cases.

• Convert AI system behavior into straightforward, intuitive, and manageable user interactions.

• Implement the organization's design system, contemporary visual language, and interaction standards.

• Develop workflows, wireframes, and prototypes that convey AI capabilities and dynamic interactions.

• Establish intuitive user flows that facilitate successful task completion.

• Adhere to design system governance while identifying opportunities to enhance reusable patterns, components, and documentation.

• Plan and execute feature-level user research and usability testing with senior oversight.

• Recruit participants, facilitate studies, and translate insights into actionable design enhancements.

• Spot opportunities to streamline workflows and elevate user experiences across the ClassLink platform.

• Assist in product modernization efforts led by senior designers and design leadership.

• Collaborate with Product Management, Engineering, QA, and stakeholders to align solutions with AI capabilities, technical limitations, and business goals.

• Provide design insights for feature-level product decisions.

• Articulate design rationale, research findings, and usability suggestions to cross-functional teams.

• Integrate feedback to enhance product outcomes.

⛳️ Requirements

• A Bachelor's degree in Design, Human-Computer Interaction, UX Design, Interaction Design, Visual Design, Computer Science, or a related field, or equivalent practical experience.

• 2-5 years of experience in UI/UX design, product design, or a related domain.

• Proficiency with AI-assisted design and prototyping tools such as Claude, ChatGPT, Cursor, Figma AI, or v0.

• Experience in creating accessible and inclusive user experiences aligned with WCAG principles.

• Strong systems thinking and comprehension of product workflows within a specific product area.

• UX judgment to streamline feature-level complexity and minimize cognitive load.

• Capability to execute design tasks independently and propose solutions within the scope of owned features.

• Comfort in an environment focused on modernization.

• Robust user research abilities and experience conducting feature-level research.

• Experience designing for multi-stakeholder products where the buyer differs from the user.

• Excellent communication and collaboration skills, including the ability to present and justify design choices.

• Proficient in collaborating with engineering within a centralized, code-based design system environment.

• Ability to manage tasks autonomously and navigate ambiguity.

• A portfolio showcasing end-to-end design work, including at least one AI-integrated workflow or product experience.

• Preferred: A Master's degree in Design, Human-Computer Interaction, or a related field.

• Preferred: Experience designing AI/ML-powered functionalities or products.

• Preferred: Background in working within a design system in a complex product setting.

• Preferred: SaaS or EdTech experience.

• Preferred: Familiarity with prompt design or conversational interfaces.

• Preferred: Understanding of ethical AI and responsible design principles.

• Preferred: Knowledge of EdTech compliance considerations such as FERPA and COPPA.

🏝️ Benefits

• 4+ weeks of vacation.

• 13+ paid holidays.

• 12 weeks of fully paid parental leave for all parents.

• 401(k) with a 0.5:1 company match.

• Medical, dental, and vision insurance plans.

• Company-paid life, short-term disability, and long-term disability insurance.

• Optional supplemental life, accident, and pet insurance.

• Paid volunteer days through ClassLink Cares.

• Tuition reimbursement for continuing education.

• Coaching and internal programs that support career and personal development.

• Annual company retreats and team events.