
AI & Business Automation Manager
Posted 5 days ago

Posted 5 days ago
This is a fully remote position, open to applicants in United States.
• Collaborate with department leaders to gain insights into current workflows and operational hurdles.
• Recognize repetitive, time-intensive, and manual processes that are ideal for automation.
• Assess and prioritize automation prospects based on their business impact, efficiency enhancements, organizational requirements, implementation criteria, and potential ROI.
• Create, build, test, and deploy automated workflows across various departments.
• Leverage AI platforms, automation software, APIs, and integration tools to craft effective solutions.
• Analyze technologies such as Claude, Microsoft Power Automate, n8n, Make, and other pertinent platforms.
• Integrate automation solutions with current business systems, including Nexus and other internal applications when applicable.
• Ensure that solutions are dependable, scalable, secure, and user-friendly for employees.
• Automate KPI reporting, business analytics, and recurring management reports.
• Develop automated processes for asset management reporting and tracking.
• Optimize transportation tracking, shipment updates, and related communications.
• Automate repetitive administrative tasks that support Rental Representatives and Associate Reps.
• Enhance contract generation, document processing, and approval workflows.
• Discover further automation opportunities across Operations, Purchasing, Finance, and other departments.
• Monitor existing automation systems to ensure accuracy, functionality, and reliability.
• Troubleshoot technical problems and enhance workflow performance.
• Maintain documentation of automated processes, system integrations, and operational procedures.
• Provide training to employees on newly implemented tools and workflows.
• Measure time savings, productivity enhancements, and overall business impact.
• Work in collaboration with IT and software providers whenever system access, integrations, or technical support is necessary.
• Demonstrated experience in designing, building, and executing AI-driven automation solutions within a business context.
• Extensive hands-on experience with workflow automation platforms such as n8n, Make, Zapier, or Microsoft Power Automate.
• Familiarity with AI platforms and large language models such as Claude, ChatGPT, or similar technologies.
• Experience in working with APIs, system integrations, databases, and data processing.
• Proficient knowledge of Python, JavaScript, or similar scripting languages.
• Proven capacity to independently oversee automation projects from inception to implementation.
• Experience in analyzing business processes and pinpointing opportunities for operational enhancement.
• Preferred: Experience in integrating AI solutions with ERP, CRM, reporting, or other enterprise systems.
• Preferred: Familiarity with developing automated reports, dashboards, and data analytics workflows.
• Preferred: Background in operations, logistics, asset management, or service-oriented businesses.
• Preferred: Experience in implementing AI solutions across multiple departments or locations.
• Strong analytical and problem-solving abilities.
• Self-driven, proactive, and focused on achieving results.
• Capability to work independently and take ownership of projects.
• Inquisitive and continuously investigating emerging technologies.
• Exceptional attention to detail.
• Robust organizational and time-management skills.
• Ability to recognize practical solutions to intricate business challenges.
• Strong technical skills and hands-on development experience.
• Capacity to translate operational requirements into functional automation solutions.
• Excellent written and verbal communication capabilities.
• Ability to articulate technical concepts to non-technical personnel.
• Strong project management and implementation skills.
• Proficient in collaborating effectively across different departments.
• Commitment to data security, confidentiality, and system reliability.
• Ability to juggle multiple projects and prioritize business needs.
• Competitive salary and performance-based incentives.
• Opportunities for professional development and growth.
• Comprehensive health and wellness benefits.
• Flexible working arrangements and a supportive work environment.
TTEC Digital
RWS Group
WBS Training
HOOK
Get handpicked remote jobs straight to your inbox weekly.