AI Business Analyst

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Assist in AI enablement initiatives by collaborating with both business and technical teams to gain insights into existing processes, tools, data flows, and operational needs.

• Create documentation for workflows and evaluate readiness for AI integration.

• Collaborate closely with stakeholders from business, engineering, security, compliance, legal, and operations teams.

• Collect and document business, operational, functional, and security requirements associated with AI initiatives and tools.

• Document current workflows and comprehensive processes across various departments.

• Map out systems, data sources, ownership, access permissions, and data flows.

• Identify pain points in processes, dependencies, operational limitations, and inefficiencies.

• Perform gap analysis on existing processes, tools, and workflows.

• Recognize gaps in data readiness, encompassing access, governance, quality, and ownership.

• Assist in prioritizing findings, dependencies, and recommendations for AI enablement.

• Actively seek and welcome constructive feedback.

• Display meticulous attention to detail and conduct thorough reviews of one’s work, emphasizing quality.

• Appreciate the significance of workflows, efficiency, and precision when managing repetitive operational tasks with high accountability.

• Maintain a solutions-oriented mindset, viewing challenges as opportunities to solve problems.

• Utilize available resources and materials to address issues while knowing when to seek guidance from colleagues and superiors.

• Demonstrate effective stakeholder management, ensuring client expectations are established and adjusted when necessary.

• Articulate ideas and recommendations to support the success of the team.

• Follow tasks through to completion and provide assistance as required.

• Communicate clearly and effectively with customers, leadership, and client contacts.

• Work closely with the team leader/manager regarding any issues or concerns related to daily tasks and activities.

⛳️ Requirements

• A 4-year college degree or equivalent business experience.

• A minimum of 2+ years of experience in Business Analysis, Process Improvement, Project Management, and Data Analysis.

• Strong written and verbal communication skills in English.

• Experience in requirements gathering and documentation.

• Proficiency in process mapping and workflow analysis.

• Skills in gap analysis and root cause analysis.

• Background in business process improvement.

• Ability to create user stories and use cases.

• Experience in User Acceptance Testing (UAT).

• Competence in stakeholder management.

• Understanding of Artificial Intelligence (AI) and Machine Learning (ML) concepts.

• Familiarity with Generative AI tools (e.g., ChatGPT, Copilot, Gemini).

• Capability to identify business processes that are amenable to AI and automation.

• Knowledge of prompt engineering and AI workflow design.

• Awareness of AI risks, governance, and ethical considerations.

• Basic understanding of databases and cloud platforms.

🏝️ Benefits

• Competitive compensation.

• Compliance with government-mandated benefits.

• Retirement Savings Program with Company Matching.

• Life Insurance.

• HMO coverage from day one.

• Paid time off, including birthday leave.

• Bonus and incentive plans.

• Opportunities for skills training and personal and professional development.

• Employee Referral Program.