AI Automation Architect, Sales Operations

This is a fully remote position, open to applicants in Arizona, +6 more states.

📋 Description

• Define and manage the roadmap for Sales Operations AI and Automation.

• Identify, prioritize, and implement high-impact AI use cases that align with business objectives and user requirements.

• Analyze Sales Operations processes and transform high-volume manual tasks into automated, agent-led workflows.

• Design and deploy AI agents, copilots, conversational interfaces, and intelligent automation integrated with platforms such as Salesforce, Clari, Power BI, Microsoft Fabric, Snowflake, Certinia, and others.

• Enhance data quality, maintenance, enrichment, and operational governance via AI-driven automation and oversight.

• Collaborate with Sales Operations, regional sales leaders, finance, data teams, IT, Security, and the central AI infrastructure team.

• Create and implement agentic architectures, RAG, orchestration frameworks, evaluation pipelines, and intelligent automation utilizing governed enterprise data sources.

• Establish AI guardrails to ensure quality, privacy, compliance, security, responsible AI practices, and solution monitoring.

• Promote AI adoption through enablement initiatives, training, documentation, and rollout strategies.

• Define success metrics for efficiency, cycle time, quality, adoption, scalability, and overall business impact.

• Monitor usage, performance, and costs associated with AI agents and automation solutions, reporting outcomes to leadership.

• Continuously enhance AI solutions based on user feedback, usage trends, operational needs, and advancements in technology.

⛳️ Requirements

• Bachelor’s Degree in a Technology-related field or equivalent professional experience.

• Over 5 years of experience in Sales Operations, Revenue Operations, Business Operations, Data and Analytics, AI Automation, or similar enterprise technology roles.

• Comprehensive understanding of contemporary AI system concepts such as memory management, planning, tool orchestration, model evaluation, guardrails, monitoring, and responsible AI practices.

• Strong expertise in Python and modern application development technologies, including APIs, Angular, React, and TypeScript.

• Demonstrated experience in designing AI-enabled workflows, intelligent automation solutions, or agentic processes that enhance or substitute manual business tasks.

• Practical experience in building AI agents using tools like Microsoft Copilot Studio, Azure AI, LangChain, Mindflow, Power Platform, or similar frameworks.

• In-depth knowledge of enterprise integration patterns, APIs, and business process automation.

• Experience with Sales Operations processes, CRM platforms, forecasting tools, reporting systems, and operational workflows.

• Familiarity with enterprise AI governance, data security, privacy, compliance, and responsible AI principles.

• Proven ability to collaborate effectively with business stakeholders, technical teams, system administrators, and enterprise platform owners.

• Strong analytical and problem-solving skills, capable of navigating ambiguity, removing obstacles, and advancing initiatives from concept to production deployment.

• Applicants must have legal authorization to work in the United States for any employer at the time of hire.

• Must successfully complete a post-offer background check.

🏝️ Benefits

• Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life with LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance.

• Retirement Savings Plan available after 30 days of employment, including a company contribution and a match, with no vesting period required.

• Paid company holidays and Paid Time Off.

• Company-funded Life Insurance, AD&D, Disability coverage, Employee Assistance Plan, and Well-being Program.