AI Automation Architect, Sales Operations

This is a fully remote position, open to applicants in Arizona, +6 more states.

📋 Description

• Define and take ownership of the Sales Operations AI and Automation roadmap.

• Identify, prioritize, and deliver high-impact AI use cases that align with business priorities and enhance operational efficiency.

• Analyze Sales Operations processes and transform high-volume manual tasks into automated, agent-led workflows.

• Design and implement AI agents, copilots, conversational experiences, and intelligent automation integrated with Salesforce, Clari, Power BI, Microsoft Fabric, Snowflake, Certinia, and related platforms.

• Enhance data quality, maintenance, enrichment, and operational governance through AI-driven automation and monitoring.

• Collaborate with Sales Operations, regional sales leaders, finance, data teams, IT, Security, and central AI infrastructure teams.

• Create and implement agentic architectures, RAG, orchestration frameworks, evaluation pipelines, and intelligent automation using governed enterprise data.

• Establish quality, privacy, compliance, security, responsible AI, and monitoring guidelines.

• Promote AI adoption through enablement, training, documentation, and rollout plans.

• Set success metrics for efficiency, cycle-time reduction, quality, adoption, scalability, and business impact.

• Monitor usage, performance, and costs for AI agents and automation solutions, reporting the impact to leadership.

• Continuously improve AI solutions based on feedback, usage patterns, operational needs, and evolving technologies.

⛳️ Requirements

• Bachelor’s Degree in a technology-related field or equivalent professional experience.

• Over 5 years of experience in Sales Operations, Revenue Operations, Business Operations, Data and Analytics, AI Automation, or similar enterprise technology roles.

• Strong understanding of contemporary AI system concepts, including memory management, planning, tool orchestration, model evaluation, guardrails, monitoring, and responsible AI practices.

• High proficiency in Python and modern application development technologies, including APIs, Angular, React, and TypeScript.

• Proven track record in designing AI-enabled workflows, intelligent automation solutions, or agentic processes that enhance or replace manual business activities.

• Practical experience in building AI agents using tools such as Microsoft Copilot Studio, Azure AI, LangChain, Mindflow, Power Platform, or similar frameworks.

• Strong knowledge of enterprise integration patterns, APIs, and business process automation.

• Familiarity with Sales Operations processes, CRM platforms, forecasting tools, reporting systems, and operational workflows.

• Awareness of enterprise AI governance, data security, privacy, compliance, and responsible AI principles.

• Experience working collaboratively with business stakeholders, technical teams, system administrators, and enterprise platform owners.

• Excellent analytical and problem-solving skills, capable of navigating ambiguity, overcoming obstacles, and driving initiatives from concept to production deployment.

• Applicants must be legally authorized to work in the United States for any employer at the time of hire.

• This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa.

• Must successfully complete a post-offer background check.

🏝️ Benefits

• Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life with LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance.

• Retirement Savings Plan after 30 days of employment with a company contribution and a match, with no vesting period.

• Company-paid holidays and Paid Time Off.

• Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program.

• Additional benefits and compensation may be offered based on circumstances.